People & Org Development Manager

Who We Are

Imprint is reimagining co-branded credit cards & financial products to be smarter, more rewarding, and truly brand-first. We partner with companies like Rakuten, Booking.com, H-E-B, Fetch, and Brooks Brothers to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. Our platform combines advanced payments infrastructure, intelligent underwriting, and seamless UX to help brands offer powerful financial productswithout becoming a bank.

Co-branded cards account for over $300 billion in U.S. annual spendbut most are still powered by legacy banks. Imprint is the modern alternative : flexible, tech-forward, and built for todays consumer. Backed by Kleiner Perkins, Thrive Capital, and Khosla Ventures, were building a world-class team to redefine how people payand how brands grow. If you want to work fast, solve hard problems, and make a real impact, wed love to meet you.

Role Summary

The People & Org Development Manager will partner closely with the Head of People to design, implement, and scale solutions that enable Imprints team to perform at its highest potential. This role applies three core skillssolving the right problems, driving business value, and communicating with intentionto a variety of organizational challenges and strategic initiatives. From optimizing hiring and onboarding to developing data-driven people programs, this person will help shape the systems and culture that allow Imprints business and people to thrive.

Responsibilities

Design and implement scalable people programs Develop and execute initiatives such as onboarding, performance management, and career development that strengthen organizational effectiveness and align with business goals.

Partner on organizational strategy and design Collaborate with the Head of People and business leaders to diagnose organizational challenges, identify root causes, and design structures, processes, and systems that enable high performance.

Leverage data to drive decisions Establish and analyze people metrics to measure impact, identify trends, and inform priorities for talent development, engagement, and retention.

Optimize talent processes Continuously improve key people processessuch as hiring, onboarding, and feedback cyclesto ensure they are efficient and aligned with Imprints values and growth objectives.

Foster effective communication and change management Lead intentional communication and change efforts that ensure clarity, alignment, and engagement across the organization as new programs and systems are introduced.

Qualifications

Required Qualifications

Skilled problem solver who identifies root causes, defines clear goals, and designs lasting solutions.

Focused on business value, connecting people initiatives directly to measurable organizational outcomes.

Exceptional communicator with clear, thoughtful written and verbal communication skills.

Strong attention to detail and operational excellence in programs and processes.

Proficient in Google Sheets or Excel, with experience using data to inform and measure people strategies.

Comfortable using AI tools to enhance quality, efficiency, and creativity.

Adaptable and curious, able to learn quickly and thrive in a dynamic environment.

Resilient, optimistic, and energized by complex challenges.

Perks & Benefits

Competitive compensation and equity packages

Leading configured work computers of your choice

Flexible paid time off

Fully covered, high-quality healthcare, including fully covered dependent coverage

Additional health coverage includes access to One Medical and the option to enroll in an FSA

16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents

Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, lets move the world forward, together.