Talent.com
Pyramid Global Hospitality
Renata's General Manager - Arizona BiltmorePyramid Global Hospitality • Phoenix, Arizona
Renata's General Manager - Arizona Biltmore

Renata's General Manager - Arizona Biltmore

Pyramid Global Hospitality • Phoenix, Arizona
30+ days ago
Job type
  • Full-time
Job description

Overview



As Renata's General Manager, you would be responsible for the management, direction and organization of Renata's operations to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. Specifically, this includes, but is not limited to, the following duties:

Operational Management:

  • Oversee daily operations ensuring seamless and efficient execution.
  • Maintain high standards of food quality, service, cleanliness, and overall guest experience.
  • Collaborate with the Executive Chef to develop seasonal menus, optimize kitchen operations, and maintain food cost control.
  • Monitor the outlets, ensuring timely and accurate order fulfillment with attention to presentation and guest preferences.
  • Ensure compliance with health, safety, and food handling regulations.
  • Implement and maintain standard operating procedures (SOPs) for service efficiency and consistency.

Financial & Business Management:

  • Develop and manage budgets, revenue goals, and cost-control measures.
  • Monitor financial performance, analyze reports, and implement strategies to improve profitability.
  • Oversee pricing strategies, menu engineering, and promotional events to drive sales.
  • Manage labor costs, staff scheduling, and productivity.

Team Leadership & Development:

  • Recruit, train, and lead a team of restaurant servers, hosts, and support staff.
  • Foster a positive, professional, and guest-focused work environment.
  • Conduct regular staff training on service standards, upselling techniques, and guest engagement.
  • Perform performance evaluations and provide ongoing coaching and mentorship.

Guest Experience & Service Excellence:

  • Ensure an elevated and seamless dining experience for guests, both in the restaurant and through the grab and go outlet.
  • Handle guest inquiries, feedback, and service recovery in a professional and timely manner.
  • Work closely with the front office and concierge teams to accommodate VIP requests, special dietary needs, and personalized experiences.
  • Monitor guest satisfaction metrics and implement strategies to enhance service quality.
  • Conduct table touches with all guests going through the restaurant to ensure satisfaction. Maintain constant floor presence during peak and need times.
  • Assist in any other Outlet based on Operation needs and as assigned by Management

Marketing & Promotions:

  • Collaborate with the marketing team to create and promote dining events, seasonal offerings, and Cup & Cone specials.
  • Analyze market trends and guest preferences to enhance restaurant and grab and go experiences.
  • Utilize guest engagement tools, loyalty programs, and social media to drive reservations and revenue.


Qualifications

  • High School graduate or equivalent, required
  • Bachelor’s degree in hospitality management, business, or a related field, preferred
  • At least three (3) years of food and beverage leadership experience
  • Minimum five (5) years in restaurants, preferably in a resort or luxury hotel setting
  • Luxury hotel experience, preferred
  • Maricopa County Food Handlers Card
  • Alcohol Awareness or Tips Card
  • CPR and First Aid Certification
  • Fun, outgoing and energetic personality
  • Team player
  • Takes initiative
  • Passion for creating unforgettable experiences
  • Driven to grow within food and beverage
Create a job alert for this search

Renata's General Manager - Arizona Biltmore • Phoenix, Arizona

Similar jobs

GENERAL MANAGER - AMERICAN AIRLINES PHX

Compass Group USA IncPhoenix, AZ, United States
Full-time

Eurest Position Title: GENERAL MANAGER - AMERICAN AIRLINES PHX Salary: 95000 - 100000 As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career ... Show more

 • Promoted

West Region Aviation Market Leader

JE DunnTempe, AZ, United States
Full-time

JE Dunn in Tempe, AZ is seeking a Vice President - Aviation Market Leader for the West Region.This role requires strategic leadership of the Aviation work program, overseeing project lifecycle phas... Show more

 • Promoted

Territory Sales Manager in Phoenix, AZ

Talon RecruitingPhoenix, AZ, United States
Full-time

Talon has partnered with a leader in the Heavy Equipment Industry.We are in search of a Territory Sales Rep.Responsible for the sales and marketing of rental and purchase of equipment.Sources new b... Show more

 • Promoted

Territory Manager - Phoenix West Valley

US FoodsPhoenix, AZ, United States
Full-time

Join Our Team as a Territory Manager Where Passion Meets Opportunity!.Are you ready to build relationships, drive sales, and make a meaningful impact in the foodservice industry? At US Foods, we'r... Show more

 • Promoted

Assistant Manager - Arizona Mills

GapTempe, AZ, United States
Full-time

Assistant Manager - Arizona Mills.Full time 5000 S Arizona Mills Circle, Suite 495, Tempe, AZ, US 85282.Forget what you know about old-school industry rules.When you work at Old Navy, you're choosi... Show more

 • Promoted

Territory Manager - West Coast

Brady CorporationPhoenix, AZ, United States
Full-time

Brady Corporation is looking for a Territory Manager for our Engraving Solutions business, which sells through our Brady and Gravotech brands.This position is responsible for cultivating and growin... Show more

 • Promoted

Regional Sales Account Executive (Cox Fleet)

Cox AutomotiveParadise Valley, AZ, US
Full-time

Preference will go to applicants living in Phoenix, AZ.The best sales roles feel less like following a script and more like building something of your own.Regional Sales Account Executive.Automotiv... Show more

 • Promoted

Retail Project Supervisor

DrivelineMaricopa, AZ, US
Full-time

Are you looking for a new, challenging and rewarding management career with the ability to travel across the US?  Do you like managing and interacting with people and customers?  Then continue read... Show more

 • Promoted

Finance Director - Premium Hotel & Resort Leader

Highgate Hotels, LPParadise Valley, AZ, United States
Full-time

A leading hotel management group is seeking a Director of Finance for Kimpton Miralina Resort in Paradise Valley, Arizona.This role involves managing financial operations, preparing budgets, ensuri... Show more

 • Promoted

Arby's Restaurant General Manager

Arby's, LLCChandler, AZ, United States
Full-time

Are you an experienced restaurant leader with a proven record of driving results and delivering exceptional guest experiences? Do you excel in a fast-paced, customer-focused environment? If so, con... Show more

 • Promoted

West Region Aviation Market Leader – VP Level

J.E. Dunn Construction CompanyTempe, AZ, United States
Full-time

A leading construction firm is seeking a Vice President- Aviation Market Leader to oversee the Aviation work program across the West Region.This role requires strong strategic direction, operationa... Show more

 • Promoted

Regional Manager of Operations

DunkinTempe, AZ, United States
Full-time

At Quality Brand Group, our Dunkin', Baskin-Robbins, and BWW Go restaurants make us a leader in the large-scale, multi-market QSR business as the largest Dunkin' franchisee in the west region.As we... Show more

 • Promoted

Mental Health Therapist (Arizona)

SonderMindMaricopa, AZ, United States
Full-time

SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools.... Show more

 • Promoted

Territory Sales Manager (AZ/Las Vegas) - Remote - Phoenix, AZ

HubbellPhoenix, AZ, United States
Remote
Full-time

Territory Sales Manager (AZ/Las Vegas) - Remote - Phoenix, AZ.The Territory Manager is responsible for the sales and promotion of Hubbell Burndy product portfolio to distributors, electrical contra... Show more

 • Promoted

Job Assistant Manager - Maricopa/Casa Grande

QuikTripMaricopa, AZ, United States
Full-time

Assistant Manager - Maricopa/Casa Grande.Job Type: Stores Location: Casa Grande, AZ, US, 85122 Tempe, AZ, US, 85282 Maricopa, AZ, US, 85139 QuikTrip Assistant Manager - Relief/Night Schedule Option... Show more

 • Promoted

General Manager - Sales

ValpakClippPhoenix, Arizona, United States, 85004
Full-time

Join the ValpakClipp Team and Ignite Your Career!.Are you ready to be part of a dynamic and innovative company that's transforming the world of savings and local advertising? At ValpakClipp, we're ... Show more

Field Supervisor

U.S. Census BureauMaricopa, AZ, United States
Full-time +1

This vacancy is for a Field Supervisor position assigned to the area of consideration, which includes select counties as listed.This position reports to the U.Census Bureau's Denver Regional Office... Show more

 • Promoted

Travel Nurse RN - Medical-Surgical - $2,030 to $2,256 per week in Northeastern Arizona, AZ

TravelNurseSourceNortheastern Arizona, AZ, US
$2,030.00 weekly
Full-time

Registered Nurse (RN) | Medical-Surgical.TravelNurseSource is working with All Medical Personnel to find a qualified Med/Surg RN in Northeastern Arizona, Arizona!.Registered nurses in this specialt... Show more