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Network / Systems Administrator

Network / Systems Administrator

InfojiniWashington, DC, United States
1 day ago
Job type
  • Full-time
Job description
  • Maintain security of company data through backups, disaster planning, and malware prevention / detection / removal.
  • Track and escalate network support requests as needed to the appropriate staff. Work closely with other IT&S staff to resolve complicated issues in a timely and effective manner.
  • Provide timely and effective communication to customers regarding problem status and issue resolution.
  • Accurately log all network contacts using existing ticket tracking software and document all actions taken to provide problem resolution.
  • Provide weekly and monthly reports of activities as required.

    • Secondary Duties / Responsibilities

    • Work collaboratively with members of the IT Support Operations team to ensure superior responsiveness to customer needs and system performance.

      • Training and Qualifications

    • Excellent analytical and problem solving skills required.
    • Working experience with Cisco switches, wireless LAN controller, two-factor authentication and MSSQL Server.
    • Must have the ability to work both independently and collaboratively with staff, customers and external vendors.

      • Additional Information

      All your information will be kept confidential according to EEO guidelines.

      #J-18808-Ljbffr

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