Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Turlock, CA, US
Associate Team Leader

Associate Team Leader

H&R Block • Turlock, CA, US
25 days ago
Job type
  • Full-time
  • Part-time
Job description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had :

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What you'll bring to the team :

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your expertise :

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why work for us :

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou, to help you build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Various discounts on everyday items and services
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Pay Range Information :

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range : $11.00 - $29.00 / Hr.

    Sponsored Job #3354

    Create a job alert for this search

    Associate Team Leader • Turlock, CA, US

    Related jobs
    Shift Leader

    Shift Leader

    California Staffing • Salida, CA, US
    Full-time
    A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures.The shif...Show more
    Last updated: 5 days ago • Promoted
    Lot Associate

    Lot Associate

    Home Depot (Retail) • Ceres, CA, US
    Full-time
    Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity ...Show more
    Last updated: 30+ days ago • Promoted
    Abercrombie & Fitch - Stock Associate, Gilroy Outlet

    Abercrombie & Fitch - Stock Associate, Gilroy Outlet

    Abercrombie & Fitch • Los Banos, CA, US
    Full-time
    Abercrombie & Fitch - Stock Associate, Gilroy Outlet.The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitm...Show more
    Last updated: 30+ days ago • Promoted
    Team Leader

    Team Leader

    Tractor Supply • Modesto, CA, US
    Full-time
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...Show more
    Last updated: 30+ days ago • Promoted
    Product and Development Team Leader

    Product and Development Team Leader

    Volaris Group • Salida, CA, US
    Full-time
    Sunrise Product And Development Team Leader.The Sunrise Product and Development Team Leader is responsible for supervising the QA, Development, and Product Analyst teams at Sunrise.The role ensures...Show more
    Last updated: 22 days ago • Promoted
    Shift Leader

    Shift Leader

    Panda Restaurant Group • Los Banos, CA, US
    Full-time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show more
    Last updated: 30+ days ago
    Team Lead Unlicensed - Mental Health 134

    Team Lead Unlicensed - Mental Health 134

    Telecare Corporation • Modesto, CA, United States
    Full-time
    They made it easier for me to live, breathe, eat, and stay clean.Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live. Telecare's mission is to deliver excellent a...Show more
    Last updated: 30+ days ago • Promoted
    Shopper Team Member

    Shopper Team Member

    Amazon • Los Banos, CA
    Full-time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show more
    Last updated: 24 days ago • Promoted
    Team Member

    Team Member

    Burger King • Los Banos, CA, US
    Full-time
    The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures.Thi...Show more
    Last updated: 30+ days ago
    Creatives Delivery Team Lead (Contract, Remote)

    Creatives Delivery Team Lead (Contract, Remote)

    Infuse • Salida, CA, US
    Remote
    Full-time
    Creatives Delivery Team Lead (Contract, Remote).We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every hum...Show more
    Last updated: 22 days ago • Promoted
    Sales Associate (Store 146, Turlock, CA)

    Sales Associate (Store 146, Turlock, CA)

    Westlake Ace Hardware • Turlock, CA, US
    Full-time
    The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.Essential Duties ...Show more
    Last updated: 30+ days ago • Promoted
    Equipment Associate

    Equipment Associate

    United Rentals • Turlock, CA, United States
    Full-time
    If you’d like the chance to make your mark with the world’s largest equipment rental provider,.As an Equipment Associate at United Rentals, you will perform a variety of manual tasks to ensure smoo...Show more
    Last updated: 30+ days ago
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Los Banos, California, US
    Full-time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...Show more
    Last updated: 30+ days ago • Promoted
    Store Associate

    Store Associate

    CVS Health • Turlock, CA, US
    Full-time +1
    CVS Health Retail Store Associate.At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming hea...Show more
    Last updated: 30+ days ago • Promoted
    Shift Lead

    Shift Lead

    Jamba • Riverbank, CA, US
    Part-time
    A Shift Lead is responsible for supporting the overall shift operations, sales performance, and execution of brand excellence in a store. Shift Leads typically support a staff of 1 to 8 team members...Show more
    Last updated: 30+ days ago • Promoted
    Lead Teller

    Lead Teller

    PNC Financial Services Group • Turlock, CA, United States
    Full-time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show more
    Last updated: 13 days ago • Promoted
    REC / PRICING LEAD ASSOC-DG MKT in LOS BANOS, CA S13697

    REC / PRICING LEAD ASSOC-DG MKT in LOS BANOS, CA S13697

    Dollar General • Los Banos, CA, US
    Full-time
    Dollar General Pricing Integrity Lead.Work where you matter at Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new ca...Show more
    Last updated: 30+ days ago • Promoted
    Team Leader

    Team Leader

    Our Team • Los Banos, CA, US
    Part-time
    Quick Apply
    Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting / quality foo...Show more
    Last updated: 30+ days ago