Senior Operations Manager

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

The Senior Operations Manager will partner directly with the Director of Operations to develop the skills necessary to successfully lead a warehouse on their own.

Career Advancement Opportunities:

The opportunity to lead a warehouse in a Director-level role can be available as a promotional opportunity for high performers within 12-24 months at any of our locations in the U.S., with relocation offered.

• This role offers the opportunity to gain experience within both our Human Health and Animal Health industries.

Schedule:

Flexibility in schedule will be required based on business needs.

Location:

This position is located onsite at our facility in Shakopee, MN. There is no option for remote or hybrid work.

This role manages the warehouse operations within an assigned Distribution Center. Responsible for planning, coordinating, and managing warehouse operations, generally in a large, high volume, highly automated and complex facility. This position is categorized as compliance critical and, as such, requires and is assigned specific responsibility for ensuring continual and proper compliance with all division, corporate and regulatory requirements.

• Promote and lead with Cencora's purpose and guiding principles and develop a culture of inclusion, equity, and diversity in the DC.
• Enable and focus on talent development and succession planning in the DC and network wide.
• Directs all activities associated with the successful warehouse operations in the Distribution Center; ensures efficient working operation of automated warehouse systems and processes with a heavy focus on outbound operations. Leads a Team of Warehouse Managers to prioritize projects and initiatives through collaboration, operates with a sense of urgency, proactively solves problems and drives performance improvements and standardization.
• Responsible for managing the process of order filling and outbound shipping, receiving and stocking.
• Manage the operational clock with efficient use of labor and hours worked. Supports compliance with all appropriate policies, procedures, safety rules and DEA regulations; maintains and coordinates all areas of security.
• Monitors performance and productivity measures in the facility and is a change agent for the purpose of maximizing earnings and reducing expenses and driving quality in the facility.
• Acts as a backup for leadership team as necessary.
• Reviews and monitors standard operating procedures; makes observations and recommends improvements to promote customer experience, efficiency, accuracy, improved service, and lower costs.
• Monitors the performance of staff members to ensure compliance with policies, practices and approved standard operating procedures.
• Supervises associate relations functions including hiring, terminating, performance management, development, and training of warehouse associates. Ensures that Distribution Center equipment is maintained and in proper working order.
• Must be willing to work extended hours, split shifts and some weekends as needed to meet productivity goals.
• Establishes and maintains positive working relationships with Distribution Center associates.
• Performs related duties as assigned.

Education:

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program, or equivalent combination of experience and education.

Work Experience:

Normally requires a minimum of three (3) to five (5) years directly related and progressively responsible experience.

Skills and Knowledge:

• Working knowledge of automated warehouse operating system.
• Ability to communicate effectively both orally and in writing.
• Good analytical and mathematical skills.
• Strong interpersonal and leadership skills.
• Strong organizational skills; attention to detail.
• Ability to meet deadlines.
• Good decision-making skills.
• Excellent problem-solving skills: ability to resolve issues effectively and efficiently.
• Knowledge of computers to operative effectively with Outlook, PowerPoint, Word and Excel.

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What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.