Senior Executive Assistant to the CEO

Senior Executive Assistant

PagerDuty, Inc. is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable worldall in a flexible, award-winning workplace. PagerDuty is seeking a Senior Executive Assistant to support the CEO and Chairperson. Reporting directly to the CEO, the Executive Assistant will serve as a partner and trusted advisor, working closely with the Chief of Staff in the Office of the CEO. Responsibilities include managing all correspondence with the highest level of confidentiality and data security when handling sensitive information, conducting research, and serving as the CEO's "gatekeeper." The role also involves leading complex projects, quarterly board meetings, the annual leadership kickoff, coordinating both internal and external meetings, as well as intricate travel logistics. Success in this position requires developing a deep understanding of the CEO's work style and priorities in order to effectively manage scheduling and determine how best to allocate time. The ideal candidate will proactively handle responsibilities with minimal disruption, listen actively, solve problems efficiently, and thrive in a fast-paced environment. PagerDuty is a flexible, hybrid workplace. This role is required to come into the office 2-times per week and when necessary 3 times a week. You will also have an assigned parking space at our office location.

Responsibilities :

Calendar / Meeting Management :

• Manage complex schedule so that the CEO's time is allocated accordingly to the highest priorities and partner with the Chief of Staff (CoS) to assess priorities
• Manage Board of Directors and Committee Meetings; including virtual meetings, and in-person offsites and meetings
• Partner with the Principal, Executive Initiatives regarding all customer / partner meetings to include gathering briefings, presentations, materials and appropriate information to prepare the CEO for her internal and external meetings.
• Enter all customer meetings into Salesforce
• Serve as the primary point person managing the CEO's complex and ever-changing schedule. Remain aware of current priorities and long-term goals to coordinate the calendar in the most effective and productive manner.
• Maintain a FY calendar which incorporates all upcoming travel and events.
• Attend staff meetings as necessary
• Coordinate with the family office for calendar integration
• Manage CEO's participation on external boards to include scheduling and travel logistics.

Communications :

Oversee the Company's EA Team :

Travel Management :

Event Management :

Knowledge, Skills & Abilities :

Basic Qualifications :

Preferred Qualifications :

The base salary range for this position is 147,000 - 246,000 USD. This role may also be eligible for bonus, commission, equity, and / or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills / competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story.

PagerDuty operates a hybrid work model with offices in 8 major cities : Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in :

Candidates must reside in an eligible location, which vary by role.

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact : Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings,