Senior IT Application Support Analyst

A company is looking for a Sr. IT Application Support Analyst (Level 3 Support).

Key Responsibilities

Lead the resolution of complex application incidents and perform root cause analysis

Collaborate with various teams to troubleshoot issues and enhance digital platforms

Monitor application stability and participate in shift and on-call rotations

Required Qualifications

Minimum 5 years of experience in Enterprise level application support

Advanced experience with multi-tier on-premise or cloud-based architecture

Deep understanding of IT service delivery principles, including Incident and Problem Management

Strong experience with Linux

US Citizenship and eligibility for U.S. Government Security Clearance