Client Service Representative / Scheduler

VCA Southpaws Veterinary Specialists & Emergency Center

Do you thrive in a fast-paced environment? Are you passionate about helping people and their pets during critical moments? VCA SouthPaws Veterinary Specialists & Emergency Center is looking for an enthusiastic, reliable, and compassionate full-time Client Service Representative / Scheduler to join our team!

In this rewarding position, you will be the cornerstone of an outstanding experience for our clients more than answering phones, you will shine as a positive factor for pets and their parents experiencing unchartered situations. It can be challenging at times, but having a good team supporting you makes all the difference. Our CSR / Scheduler position provides top-notch care to our clients while walking through the scheduling process for initial appointments, rechecks, and procedures. They are also responsible for answering questions, primary veterinarian communications, referrals, and price quotes. Our CSR is the front line to our department and works very closely with our board-certified doctors and our patient care coordinators.

The schedule for this position is Monday-Friday 9am-5pm, and our starting salary is $20.00 / hour, higher with experience.

If you are punctual, professional, and ready to make a real difference in the lives of pets and their families, we want YOU! Join us and be proud of the difference you can make!

VCA has been and continues to be deeply committed to its associates' well-being. Benefits offered include :

• On-site Veterinary Social Worker
• Free subscription to the Headspace app (meditation and sleep support)
• Free mental health support through programs like the Cigna Life Assistance Program and Modern Health (therapy, counseling & life coaching)
• Generous pet care discounts for personal pets
• Four sets of scrubs per year
• 401(k) with matching
• Multiple, flexible health insurance options to fit your needs
• Dental & Vision plans
• Short Term and Long Term Disability options
• A comprehensive online library of free CE, training & job support webinars through WOOF U, VCA's online training tool
• Plus much more!

We look forward to your application! At VCA we are committed to diversity, equity and inclusion and strive to be a place where a mix of talented people want to come, stay and do their best work.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.