Information Technology Intern - Information Technology (Port Arthur, TX)

SALARY : $20.1579 - $25.0309, Hourly (DOE&Q) NON-EXEMPT

OPENING DATE : 01 / 28 / 2025

CLOSING DATE : Open Until Filled

JOB SUMMARY

To perform general administrative and technical duties required to support activities and operations of the Information Systems Division.

EXAMPLES OF IMPORTANT RESPONSIBILITES AND DUTIES : Essential and other important duties and responsibilities may include, but are not limited to, the following :

Essential duties and responsibilities :

Attend work regularly and timely.

Adapt and learn new technical skills.

Responds to request for information and provides necessary customer service.

Receive and document help desk calls.

Operate commonly-used software, hardware, and other technology equipment.

Maintain Information Technology documentation and inventory of equipment and related items.

Provide daily support and maintenance of hardware and software applications.

Perform diagnostic and repair activities as directed by senior staff.

Provide training for users in operation of technology devices and systems.

Provide staff support for a variety of meetings.

Performs related duties as assigned.

ABILITY TO : Adapt to change.

Maintain mental capacity, which allows the capabilities to :

• Exercise sound judgment and rational thinking under stressful circumstances
• Evaluate various options and alternatives and choose an appropriate and reasonable course of action.
• Operate effectively in an economically and culturally diverse environment

Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following :

Maintain effective audio-visual discrimination and perception for :

Making observations.

Reading and writing.

Operating assigned equipment, including computers and other electronic devices.

Use proper English, spelling, grammar and punctuation.

Communicating with others.

Use proper English, spelling, grammar, and punctuation.

Utilize general office practices, and automated systems, both for report creation and research purposes.

Upgrade knowledge and skill base to adapt to changing technologies.

Effectively use Microsoft Windows Operating Systems.

Communicate effectively both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

GENERAL INTERNSHIP OUTCOMES :

Exposure to professionals and professional environment.

General understanding of information systems professional careers and the educational / training path thereof.

Comprehension, and practice, of appropriate business etiquette.

Development of business writing, and correspondence, skills.

Development of business / professional dress and social skills.

Development, or enhancement, of computer skills.

General understanding of office environment, organizational hierarchy, operational protocols, and organizational culture.

Enhancement of technical, time management, communication, and interpersonal skills.

Exposure to and practice of the skills, work ethics and work habits necessary to secure successful job experience and future employment in an IT related occupation.

QUALIFICATIONS :

Coursework in Computer Science, Information Systems, Computer Information Systems, or related degree plan. Must be currently enrolled in an accredited college, university, or technical school. Those enrolled must have and maintain a grade point average of 2.5 or higher. If hiring date occurs during summer break, must have been enrolled in the prior semester or enrolled in the upcoming summer or fall semester.

Working knowledge of common operating systems, and software applications.

Basic understanding of computers and computer networking is preferred.

Must have reliable transportation to / from assigned job location.

A valid Class C Driver's License with a good driving record as defined by City Policy.

No experience is necessary.

"This job description is not an employment agreement or contract. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. Due to major duty changes, technology and service demands, the City of Port Arthur has the exclusive right to alter this job description at any time."

Information Technology Intern - Information Technology, Posting # 24-71R

CITY OF PORT ARTHUR

Attn : Hiring Manager

P.O. Box 1089

Port Arthur, Texas 77641-1089

(EEO / AA / V / F / RC / H)

The City of Port Arthur is an Equal Employment Opportunity Employer

Department : Information Technology

This is a non-management position

This is a full time position

Requisition Number : #24-71R