Administrative Coordinator

Referral Coordinator

This 0.0 FTE / Per diem position is scheduled to work 8-HR days shifts as needed. Compensation : Non-exempt $24.45 / HR-$34.92 / HR. Benefits : Mason Health also offers mental health and wellness resources, access to Talkspace and the Calm App, employee assistance program (EAP), and paid sick leave.

Nestled in the heart of the Pacific Northwest, Shelton offers the perfect balance of work and lifestyle with access to top outdoor recreation, local dining, and unique attractions. Located near Olympic National Park and Puget Sound, its a gateway to adventure surrounded by lush evergreen forests, crisp mountain air, and serene waters.

Job Summary

Responsible for answering the telephone, receptionist duties, registering patients, scheduling appointments with appropriate health care providers, entering demographic and financial data into patient record, maintaining record systems, collecting statistical information, and providing support to clinic or hospital staff. Provides departmental expertise regarding billing systems and regulations. Responsible for management of referrals and tracking visits for optimum utilization. Processes patient referrals.

Job Specific Duties & Responsibilities

• Performs a wide variety of reception, clerical, and administrative duties including answering the telephone, registering patients, entering demographic and financial data into patient record, and maintaining records and systems.
• Sends referrals to insurance companies, calls the insurance companies when required for individual referrals, and then sends the referral when approved.
• Manages daily appointment schedules and schedules appointments with appropriate health care providers.
• Performs billing activities and provider relations and support. Interacts with payers and subcontracted providers to facilitate service authorization and payment.
• Completes and updates statistical reports on a daily / weekly / monthly basis for clinic or hospital leadership.
• Collaborates with other healthcare professionals as necessary to ensure smooth, continuous care of the patients.
• Participates in staff meetings, patient care meetings, educational in-services, caregiver orientation, and other professional activities. Maintains awareness of policies and procedures and performance standards.
• Uses computers and other basic office equipment to perform tasks.
• Other duties as assigned.

Required Education and Experience

High school diploma or equivalent. One year of clerical experience / medical office experience preferred.

Required Licenses Certifications and / or Registrations

N / A

Additional Unit-Specific Certification Requirements

N / A

Mason Health practices equal employment opportunity towards all workforce members and applicants for employment. Mason Health does not engage in or tolerate any discrimination in the workplace prohibited by applicable local, state, or federal law. Specifically, no workforce member will be discriminated against on the basis of their race, color, sex / gender (including pregnancy), sexual orientation, religion / creed, age, disability, marital or veteran status, national origin, genetic information, or any other characteristic protected by applicable state or federal law.