3rd Shift -Customer Service Associate 8pm to 8am

Moore Advanced Inc. is looking to hire a Customer Service Associate for Tyson Foods.   Job Name :

• Customer Service Associate Job ID : 5824 Job Location : Springdale - 2469 W.

Sunset Pay Rate :

Note :

Please have your candidates complete these questions.  Answers are required for candidate to be considered.  Provide the questions and answers in a Word Document underneath the resume section when you submit them :

Pay is capped at $21 / hr. and cannot exceed- it must match the rest of the team's current payrates.  SUMMARY :

The CSA manages this relationship by becoming intimately familiar with the customer’s organization, product needs processes and procedures and partnering with the Sales team to provide the highest level of customer service to all accounts.  FULL DESCRIPTION :

Establishes and maintains positive, effective relationships with key internal contacts; UTILIZES SEVERAL DISPATCH SYSTEMS (TES, LME, FOUR KITES, OTR) AND EXTERNAL SCHEDULING SYSTEMS (RETAILIX, RETAIL LINK, UNFI, ONE NETWORK, etc) TO PROBLEM SOLVE FOR ALL BUSINESS UNITS; maintains knowledge of all internal Tyson Foods policies procedures and software applications; maintains knowledge of external customers organizational structure, procedures and all other pertinent information; utilizes available resources to identify the most cost effective solution to best service the needs of Tyson Foods and the customer; identifies and implements creative solutions to resolve issues which negatively impact any aspect of the delivery process, to positively represent Tyson Foods, their relationship with its customers and accurate delivery of products to external customers.   REQUIREMENTS :

COMMUNICATION SKILLS :