At OneMain, our Loan Sales Consultants empower customers by understanding their needs and providing fast, friendly financing for life's expenses. In this dynamic role, you'll thrive in a competitive environment where your dedication and hard work directly impact your success. Enjoy competitive compensation and numerous opportunities for professional development and career advancement as you become part of our supportive team.
In the Role :
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
- Exceed customer expectations through empathy and encouragement, delivering results that align with individual and branch goals.
- Build and maintain connections by engaging with customers throughout the loan process and offering tailored solutions based on their needs.
- Manage the life cycle of loans, including collection activities while ensuring compliance with all relevant laws and regulations.
- Communicate with customers and collaborate with other departments through various technological channels, including phone, email, chat, and our in-house systems.
- Demonstrate a passion for achievement, showcasing an internal drive to succeed and a goal-oriented attitude.
- Clearly educate customers on optional insurance products, ensuring they understand the loans, terms, and their options thoroughly.
Requirements :
High School Diploma or GED.Preferred :
Experience in Sales, Collections, or Customer Service.Bilingual - Spanish.The schedule for this position is Monday through Friday during standard business hours, with some extended hours during the week as needed, which may include Saturday.
Target base salary range is $19-$22.50, based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program based on individual and company performance.