The Tusk Bar and Brass at The Evelyn Hotel, where timeless grandeur meets modern allure, is seeking experienced Captains.
Captains are the anchors of the dining room — confident leaders who own their stations and anticipate every guest’s need before it’s spoken. You will manage all aspects of your section with precision, presence, and personality, ensuring a seamless dining experience that balances timing, warmth, and sophistication.
Your role is part tactician, part storyteller, and part conductor — setting the tone for your team and ensuring that each service flows effortlessly from welcome to farewell.
Core Responsibilities
Own your station — from initial table setup to final guest farewell, maintaining a sense of calm control and accountability throughout service.
Lead the guest experience by providing insightful menu guidance, narrating dishes, and offering thoughtful recommendations that reflect genuine care and expertise.
Guide pacing and flow of multi-course service in coordination with the kitchen and sommelier teams.
Command deep knowledge of food and beverage , particularly wine — confidently discussing regions, varietals, pairings, and cellar selections.
Collaborate with Sommeliers to elevate the guest experience through pairing suggestions and storytelling that enhances the culinary journey.
Manage communication with Back Waiters, Runners, and Bar teams to ensure every course is synchronized, precise, and artfully presented.
Anticipate guest needs with discretion and intuition, ensuring service remains fluid and unobtrusive.
Maintain immaculate station organization , table maintenance, and mise en place standards reflective of Michelin-level operations.
Lead by example , setting the tone of professionalism, calm, and excellence for all service team members.
Ideal Candidates
We’re looking for career professionals who thrive in a culture of high performance, mutual respect, and detail.
You should :
Have 3–5 years of experience in fine dining, luxury hotel, or Michelin-rated environments
Possess a strong foundation in wine and beverage service , including varietal structure, pairing logic, and table presentation
Understand that service is choreography — balancing pace, anticipation, and intuition to create memorable guest journeys
Approach every table as your own — taking ownership for both guest satisfaction and operational precision
Exhibit exceptional communication , confidence, and emotional intelligence under pressure
Display impeccable personal presentation , punctuality, and pride in your craft
Thrive in collaboration while maintaining a clear sense of leadership over your section
Why Join Us
Be part of a team driven by excellence, authenticity, and hospitality at the highest level
Work alongside industry-leading professionals who value mentorship and career growth
Enjoy competitive compensation, nightly tip structure, and clear advancement opportunities within a growing hospitality group
Captain • New York, NY, US