Designated Manager

Join Our Team Make a Meaningful Impact!

We are a passionate, 245D Licensed Home and Community-Based Service Provider committed to empowering individuals through personalized, strengths-based support. At the heart of everything we do is a belief in the unique potential of every person we serve. Our services are dynamic, evolving, and always centered around the goals and dreams of our recipients. If you're looking to be part of a compassionate, forward-thinking team that values growth, individuality, and exceptional care we'd be more than happy to meet you and discuss this opportunity further!

Job Summary : Do you want to make a difference in the lives of others in your community? The Designated Manager will play a crucial role in overseeing the day-to-day operations, ensuring compliance with 245D regulations, and promoting a positive and inclusive environment. Your responsibilities will include, but not limited to, managing staff, coordinating services, and collaborating with various stakeholders to uphold the highest standards of care and service delivery. With a focus on regulatory adherence, quality assurance, and team leadership, you will contribute to the overall success of our organization in providing exceptional services within the 245D framework. This position will be the lead for our Individual Home Supports program and a company car may be provided for use.

Duties and Responsibilities :

• Maintain a current understanding of the licensing requirements sufficient to ensure compliance
• Ensure the duties of the designated coordinator are fulfilled
• Ensure the program implements corrective action, following review of incident reports and emergency reports
• Evaluation of satisfaction of persons served with the service delivery and progress toward accomplishing outcomes and ensuring and protecting each person's rights
• Ensure staff orientation and training is provided
• Ensure staff competency is equivalent to their abilities and expectations
• Ensure corrective action is taken when ordered by the commissioner and that the terms and conditions of the license and any variances are met
• Evaluate the information above to develop, document, and implement ongoing program improvements
• Ensure general corrective actions are completed as necessary
• Communicate frequently with guardians, management, and caseworkers
• Train and manage assigned staff members according to individuals' needs and goals
• Maintain an average of 25% (10 hours) individuals served contact time and 75% (24 hours) administrative time weekly
• Uphold confidentiality and privacy of individuals served and staff members
• Other duties as assigned

Required Skills / Abilities :

Ability and willingness to fill in the Designated Coordinator role as needed

Ability to pass a background check with the MN Department of Human Services

Willingness to travel to and from surrounding areas as needed

Fluently read, understand, speak, and write the English Language

Dynamic communication skills, working techniques, and ability to multitask

General computer skills / knowledge

A working understanding of the abstract nature of maladaptive behavior

Ability to read, understand, and follow specific Protocols, potentially including but not limited to, Seizure Protocol, Functional Behavior Assessment, Behavior Reduction Protocol, etc.

Qualifications :

At least 18 years of age and possess a High School Diploma, GED, or equivalent

4+ years of experience working with individuals of varying needs and diagnoses

3+ years of supervisory level experience in a program providing direct support services to persons with disabilities

Knowledge of federal and state healthcare laws and regulations, including 245D Familiarity

Clear driving record (No major violations or DUI / DWI convictions in the past 5 years)

Experience with Positive Supports and Crisis Interventions

Preferred Qualifications :

Associate's degree, or higher, in social work, human services, or similar studies

Current CPR and First Aid Certification

Multilingual - fluent, ability to translate if necessary

Benefits :

401(k)

401(k) matching

Employee Discounts

Paid Time Off

12 Paid Holidays

Discretionary Bonuses

Flexible Scheduling

Schedule :

8 hour Shifts

Monday to Friday

On Call

Weekend Availability as necessary

Job Types : Full-time

Wage : 50,000 starting based on experience

Additional Benefits :

Dental insurance

Employee assistance program

Employee discount

Health insurance

Life insurance

Parental leave

Professional development assistance

Referral program

Retirement plan

Tuition reimbursement

Vision insurance

Ability to Commute :

Saint Cloud, MN 56303 (Required)

Ability to Relocate :

Saint Cloud, MN 56303 : Relocate before starting work (Required)

Work Location : In person