Inside Sales Specialist (SmartSource)

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Summary :

Under supervision of the Inside Sales Supervisor, the Inside Sales Specialist is responsible for executing a variety of outbound Inside Sales calls to established customers and prospects in the independent, retail and chain business segments. This includes new business development, territory and pipeline management and selling products and promotions to expand and retain existing business. The ideal candidate is a self-motivated hunter driven to win new business and grow existing customers revenue.

Primary Duties and Responsibilities :

Conducts outbound telesales calls to targeted groups of customer accounts

Develops and maintains strong customer relationships with an assigned group of customer accounts

Conducts prospecting calls to recruit customers interested in doing business with the Company

Accesses inventory and order entry platform to assist customers with product needs

Participates in daily team huddles and role-play business scenarios

Enters and maintains integrity of data in company CRM software programs

Complies with all appropriate policies, procedures, safety rules and regulations

Supports the Inside Sales Team and performs related duties as assigned

Meets performance standards including call productivity, account coverage, new business development, customer retention, sales growth and collection of competitive data

Required Skills and Qualifications :

Requires 1-2 years of experience (could include internship) of selling to customers in a commission-based environment (not customer service)

Exposure to fields such as business administration, accountancy, sales and marketing

Hunter mentality with the drive to continually seek out business

Strong interpersonal skills; ability to make personal connections with customers

Articulate and courteous phone manner; ability to actively listen to others

Good mathematical skills

Good decision-making skills

Strong time management skills; ability to manage multiple tasks without sacrificing quality or timeliness of work

Ability to work effectively in a team environment

Strong organizational skills; attention to detail

Good computer skills; Microsoft Word, Excel, and CRM experience

Work Environment :

The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions :

The noise level in the work environment is generally moderate to noisy

Physical and Mental Requirements :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions :

Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing

Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus

75% or more time is spent looking directly at a computer

75% or more time is spent interacting with customers on the telephone

Associate is occasionally required to stand, walk (or otherwise be mobile)

Ability to deal with stressful situations as they arise

Physical and Mental Requirements :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions :

Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing

Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus

75% or more time is spent looking directly at a computer

75% or more time is spent interacting with customers on the telephone

Associate is occasionally required to stand, walk (or otherwise be mobile)

Ability to deal with stressful situations as they arise

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit cencora

Full time

Salary Range

$43,700 - 62,480

• This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado / California / Washington / New York / Hawaii / Vermont / Minnesota / Massachusetts / Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies :

Affiliated Companies : AmerisourceBergen Drug Corporation