Lead Project Manager

Project Manager

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Project Manager is the primary single point of contact for large-scale deployments with significant complexity, unique requirements or that qualify as a "Special". Responsible for planning, organizing and managing the customer's implementation to meet scope, timing and budget expectations and overall project outcomes. This role participates in and leads the completion of complex solutions to meet customer needs & is engaged according to PMO criteria and standards.

The Main Responsibilities

• Develop, plan and manage implementation of activities for highly complex projects / programs for external / internal customers throughout their lifecycle
• Accountable for timely project completion and delivery
• Analyzes work plans and schedules and develops project progress and status reports (including executive status updates)
• Responsible for resource requirements / allocation
• Coordinate and facilitate project meetings
• Develop and distribute timely meeting minutes, to include track / manage action items and verify they are incorporated into the program schedule and that deliverables are met on time
• Assess / Manage risk, impacts and potential alternatives and escalate as required to the appropriate level of management
• Set program objectives and establish clear measures to successfully define and meet project deliverables and timelines. Utilize the change control process to track schedule changes
• Acts as project team leader & accountable for successful overall project completion
• Through partnership with other staff organizations, define Key Performance Indicators (KPI), training, process standards, policies, and procedures. Associated with complex projects
• Ensure adherence to project related policies and processes
• Reiterate scope, roles / responsibilities and schedule on a regular basis and provide team members a single point of contact for all project issues
• Employs judgment to make business decisions about things that will impact the project, customer or company and has the authority to stop activities from proceeding when continuing to move forward would have a negative impact
• Responsible for identifying and ensuring participation of all required internal and vendor resources to ensure the on-time delivery of sold services within budgetary guidelines
• Negotiates due dates based on resource / network availability to maintain Lumen's profitability and to meet customer requirements
• Acts as customer facing single point of contact during the life of the project. Often dedicated to strategic global customers for repeat business
• Identifies additional sales opportunities and engages Sales organization as appropriate. Performance in part, is measured based on customer surveys completed upon delivery of services
• Understands project goals and objectives as it relates to customer's business strategies and long-term needs. Deliverables include project assessment, team formation, schedule preparation, status / jeopardy reports, risk analysis, project status reports, and post implementation analysis
• Acts as mentor and team leader to other teammates

What We Look For in a Candidate

Minimum : Bachelor's Degree and / or 5+ years of related experience Implementation experience with multiple of the following technologies : DWDM, Transport / Waves, MPLS, Managed Services, Voice (PRI, SIP, Porting, etc.), Security, SD WAN, Managed Enterprise Services, Meraki.

Preferred : Implementation experience with more than one of the following technologies : DWDM, Transport / Waves, MPLS, Managed Services, Voice (PRI, SIP, Porting, etc.), Security, SD WAN, Managed Enterprise Services, Meraki, etc. Experience leading multiple complex projects in the technology industry Project Management Professional or PRINCE2 Certification 6+ years in project management experience

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $82,969 - $110,625 in these states : AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $87,117 - $116,156 in these states : CO HI MI MN NC NH NV OR RI $91,266 - $121,688 in these states : AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process.

Learn more about Lumen's : Benefits

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline 11 / 21 / 2025