Pt. Access Rep. - ER Reg.

ER Registration

This is a full-time position in the ER Registration working 12-hour shifts 3 days a week, which could be any day of the week. This is a night shift position.

What you will do :

• Register patients by obtaining necessary and accurate financial and demographic information.
• Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner.
• Determine the financial status of the patient and or guarantor and complete all financial / insurance related functions and signatures.
• Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations.
• Collect money due from patient at admission, or in ER setting, prior to discharge.
• Complete all necessary reports.
• Communicate with Case Management, Patient Financial Services and Self / Pay / Medicaid eligibility Team and all other departments when appropriate.

Legal Info : We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Ministry / Facility Information : A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life. We are committed to providing compassionate and holistic person-centered care.

Position Highlights and Benefits : Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance. Comprehensive benefits that start on your first day of work including a retirement savings program with employer matching. We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. We live and breathe our guiding behaviors : we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.

Licensure : Certified Patient Account Technician CPAT preferred, but not required

Minimum Qualifications : High school diploma or GED required. Associate's degree preferred or process of obtaining one (preferred). Must possess excellent customer service, communication and organizational skills and the ability to multi-task.