Member Services Representative

Member Services Representative

If you are looking for a job that makes a difference in peoples lives, helps them live healthier, and supports their communities, this may be your dream job! United PF believes that everyone is a leader. We define leadership as influence, which is independent of hierarchy and can be used positively regardless of the situation.

As a member services representative, you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgement-free environment. You will create raving fans by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.

Some of your primary responsibilities include : ensuring our club is super clean because our members value this and were known for that too; finding new and current members to join the fitness trainer in fitness classes; impressing new and existing members when you introduce them to our Black Card amenities; helping the entire team at the welcome desk checking in our members while providing greetings and farewells; and being a leader! Be passionate love what you do! Have fun and invite members to do the same!

A few other things we want you to know : your schedule will vary; shift could involve any of our hours of operation, including weekends and holidays; and United PF offers competitive salaries, PF Black Card membership, and opportunities for growth.

We would love to hear from people with : a birthdate that confirms you are a minimum of 18 years of age; passion for helping others; understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling, and handling potentially hazardous chemicals; on-time dependability because you know people are counting on you; English language; ability to speak, understand, read, and write. Bilingual Spanish helpful; and high school diploma or GED equivalent.

If you would like to grow as a leader, make an impact, and build relationships in a company where judgement-free is a way of life, apply today!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join The Club

Enhancing peoples lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated, and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. Were continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico, and Australia, theres plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best : our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. Thats where you come in. If youre looking for a place where you can make a difference in a customers life, youve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that youre making a difference on our Planet.

To find your perfect fit, search for a club opportunity near you.