Software Engineering Manager - ROSA Service

Software Engineering Manager - ROSA Service

We are seeking a Software Engineering Manager to join the Red Hat OpenShift Service on AWS (ROSA) Service Engineering Team. The ROSA service is a fully‑managed, enterprise‑grade Kubernetes service that combines the power of Red Hat OpenShift with the flexibility and scale of the AWS public cloud.

What You Will Do

• Lead a global engineering team to design, develop, operate, and deliver the ROSA service and associated features / outcomes.
• Drive technical discussions, architecture design, cross‑team engineering collaboration, and engagement with customers and partners.
• Manage the day‑to‑day activities of the team, coordinate with other contributing teams, and own the delivery of features, updates, and operational excellence.
• Collaborate with team leads, architects, and engineers on product design, architecture, and technical direction.
• Work closely with cross‑functional teams—including Product Management, Documentation, and Support—to ensure a high‑quality service experience for customers.
• Partner with Red Hat’s global customer and partner support teams to resolve escalated issues efficiently.
• Coach and mentor team members, providing regular feedback and supporting career development and growth.
• Champion the adoption of AI within the team to improve development, testing, and operational workflows.
• Advocate for resources—such as training, tools, or dedicated exploration time—to increase the team’s AI literacy and capabilities.
• Ensure ethical AI use, addressing data privacy, bias mitigation, intellectual property, and responsible disclosure.
• Foster a safe environment for experimentation with AI technologies, supporting projects that enhance efficiency, simplify processes, or analyze code / metrics, encouraging rapid testing and continuous improvement.

What You Will Bring

The Following Will Be Considered a Plus

Pay Transparency

The salary range for this position is $148,540.00 - $245,050.00. Actual offer will be based on your qualifications.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community‑powered approach to deliver high‑performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in‑office, to office‑flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We’re a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits

Note

These benefits are only applicable to full‑time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com.

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