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Receptionist / Customer Service

Receptionist / Customer Service

AAA Business Systems IncFayetteville, AR, US
10 days ago
Job type
  • Full-time
Job description

Receptionist / Customer Service– $35,000 - $37,000 per year – Fayetteville, Arkansas

The Role

Are you organized, confident and ready to be the first point of contact for clients every day? Can you manage a busy phone line while keeping a warm and professional manner? If so, we have an exciting opportunity for you!

AAA Business Systems, Inc., a leading office technology company, is looking for a Receptionist / Customer Service professional to join our growing team. In this role, you will be the friendly face of AAA and play a key part in ensuring our day-to-day operations run smoothly.

If you’re ready to take on a role where your organization, communication, and customer service skills are valued, apply today and become a key member of the AAA team!

Key Responsibilities :

  • Greet visitors and answer incoming calls with professionalism and a welcoming approach.
  • Assist customers with service calls, toner orders and account inquiries.
  • Support accounts receivable by using our FM Audit system for meter collection.
  • Work closely with colleagues to improve processes and overall efficiency.
  • Maintain a positive, professional image that reflects the AAA brand.
  • Understand our document management software and its capability.

The Company

AAA Business Systems Inc. is the most unique office technology company you will find in the industry. Since 1979, we have been helping clients in Arkansas, Oklahoma, and Missouri lower their overall operating expenses, become more efficient, and create a better experience for their clients and staff. We have local offices in Fayetteville, Little Rock and Van Buren, Arkansas.

The Benefits :

  • Competitive salary and benefits package including health, dental, vision, PTO, paid holidays, short- and long-term disability, 401(k) and matching.
  • Paid training and guidance from experienced colleagues.
  • Join a collaborative team where your efforts are noticed and valued.
  • Opportunity to contribute to a market-leading office technology company.
  • A casual, friendly workplace with a chance to make a real difference to clients.
  • The Person

  • 2 years’ experience in a professional office environment, including handling phone collections. (Preferred)
  • Experience managing busy phone lines and recording information accurately in computer systems. (Preferred)
  • Familiarity with e-automate, FM Audit systems, and e-views reporting is a plus.
  • Highly organised with strong problem-solving skills.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Self-motivated with effective time management.
  • Comfortable working across multiple tasks and priorities.
  • Proficient in Microsoft Office, especially Excel.
  • Professional appearance and a positive, approachable manner.
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    Service Receptionist • Fayetteville, AR, US

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