Patient Service Coordinator - Surgical Oncology

Patient Service Coordinator

Start here at Hartford HealthCare and be part of something better! Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common : pride in what we do. We invite you to become part of Connecticut's most comprehensive healthcare network.

Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

At Hartford HealthCare Medical group we offer :

• Supportive environment to promote professional and interpersonal development and growth
• Tuition reimbursement up to $5,250.00 after six months of employment and up to 40% tuition discounts with partnering institutions for colleague AND dependents
• Medical, dental and vision coverage options
• Generous PTO to promote work / life balance
• Employee assistance and wellness programs including a strong focus on promoting mental health
• Discounts on services, products and optional coverages movie tickets, pet insurance, travel and more!

JOB SUMMARY

Serves patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts. Responsible for creating a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations. Responsible for scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access. The Patient Service Coordinator responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.

This role offers the opportunity to travel between offices bringing variety to your workday and the chance to collaborate across multiple teams and communities.

Qualifications

High school diploma / GED equivalent, OR a minimum of 2 years customer service experience preferred

1 Year customer service experience in a fast-paced medical office

Epic experience preferred

Bilingual a plus

We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure work / life balance. Every moment matters. And this is your moment.