Insurance Customer Service Representative

Job Description

Job Description

Join our team at Allstate Reid Nix Agency in Buford, Georgia! We're looking for a motivated individual to start a career in insurance customer service, no experience required. All you need is a positive attitude, a passion for helping people, and the drive to succeed.

You'll support clients with their insurance needs, provide great service, and grow your skills along the way. While prior experience isn't necessary, you must be open to getting your insurance license in the future.

If you're ready to learn, grow, and build a rewarding career in a supportive environment, we'd love to meet you!

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Disability Insurance

Responsibilities

• Client Interaction : Be the friendly face and voice of the agency, welcome clients, answer questions, and make every interaction a positive experience.
• Policy Support : Assist clients with simple policy updates, answer basic coverage questions, and connect them with the right team member when needed.
• Referrals & Transfers : Identify opportunities to refer or transfer clients for additional products and services, earn bonuses for your efforts!
• Growth Opportunity : With licensing, youll have the potential to earn commissions while expanding your role in sales and service.
• Client Care : Build lasting relationships by following up with clients, ensuring their needs are met, and helping create a smooth experience every step of the way.
• Team Collaboration : Work closely with your teammates in a supportive, professional environment where everyones success is celebrated.

Requirements