Quality Assurance Manager [3187A587]

Quality Assurance Manager

ProSidian Consulting is looking for a Quality Assurance Manager in CONUS / OCONUS - Olympia, WA and Tumwater, WA to support an engagement for an Agency dedicated to the safety, health and security of 2.5 million workers and helping employers meet safety and health standards and the Agency also inspects workplaces when alerted to hazards. As administrators of the state's workers' compensation system, The Washington State Department Of Labor And Industries is similar to a large insurance company, providing medical and limited wage-replacement coverage to workers who suffer job-related injuries and illness.

The Agency's rules and enforcement programs help ensure workers are paid what they are owed, that children's and teens' work hours limited, and consumers are protected from unsound building practices. Key functions include : Protecting the health and safety of workers | Ensuring medical care and financial help for injured workers | Protecting workers' wages, hours, breaks and more | Protecting the public from unsafe work and economic hardship

The ProSidian Team works to provide expert level Information Technology (IT) Quality Assurance (QA) consulting services supporting a full cross-agency "business transformation" initiatives intended to achieve the mission of keeping citizens in the state safe and working. The business transformation (BT) calls for modernizing the agency's extensive technology infrastructure and corresponding business processes over several years.

The client is starting with people and processes ensuring the best way to do business and collectively understand business priorities and customers' expectations. Then, they will invest in new technology to support those process improvements and achieve stated goals and objectives.

Navigating the agency's technology maze is challenging for its employees. It complicates the training process and makes it difficult for them to deliver high-quality, effective service to their customers. Many applications are independent and don't communicate information between each other. Over the next several years, L&I will modernize technology across the Dept., which will take place in phases.

Key focus areas shall be The current workers' compensation system; L&I's Insurance System (LINIIS) is an application comprised of many sub- systems and used to process and manage workers' compensation claims; Organized Information Online (ORION) is an integrated document management (IDM) and business process management (BPM) workflow application where the work is managed; Early Claims Solutions (ECS) is an application used by both claims and employer services staff; Independent Medical Examination (IME) application; Medical Information Payment System (MIPS); Benefit Payment System (BPS), and Pension Payment System (PPS); and VOC-LINK is an application for private vocational rehabilitation providers.

Quality Assurance Manager Candidates shall work to support requirements for Program Support and Conduct extensive business analysis and Quality Assurance including the creation of Test Plans, Use Cases and data driven Tests. Responsibilities include :

• Test requirements, collection and documentation and interfacing with solutions development team during design and testing.
• Perform analysis, execution, and evaluation of solutions and software systems to ensure usability, reliability, proper functionality, and conformance with company and industry "best practice" standards.
• Be responsible for building test plans and cases, installing the testing tools and products and setting up the test environment, performing testing and analysis, identifying and documenting anomalies and presenting findings to solutions development teams for correction and enhancement.
• Possesses 5+ years strong experience in QA testing, ability to lead others, excellent verbal and written communication skills.
• Role requires attention to detail, strong inter-personal skills, excellent verbal communication and self-motivation and individuals requiring minimal direction. Bachelors Degree or equivalent preferred.

The Quality Assurance Manager shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word / Excel / Power point) and related tools and technology required for the position.

Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones / delivery schedules as outlined.

A bachelor's degree is required with at least three years work experience in accounting, budget execution, IT, financial system requirements and analysis, financial planning and reporting, auditing, and internal financial controls.

TRAVEL : Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION : Work shall be conducted at the CONUS / OCONUS - Olympia, WA and Tumwater, WA.

Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader

Leadership ability to guide and lead colleagues on projects and initiatives

Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people

Communication ability to effectively communicate to stakeholders of all levels orally and in writing

Motivation persistent in pursuit of quality and optimal client and company solutions

Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams

Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications

Organization ability to manage projects and activity, and prioritize tasks

Understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.

Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors

Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together

Humility exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference

Willingness - to constantly learn, share, and grow and to view the world as their classroom

ProSidian Employee Benefits and Highlights : Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance.

Competitive Compensation : Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.

Group Medical Health Insurance Benefits : ProSidian partners with BC / BS, to offer a range of medical plans, including high-deductible health plans or PPOs. Group Dental Health Insurance Benefits : ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.

Group Vision Health Insurance Benefits : ProSidian offers high / low vision plans through 2 carriers : Aetna and VSP.

401(k) Retirement Savings Plan : 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.

Vacation and Paid Time-Off (PTO) Benefits : Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation / Sick days 2 weeks / 3 days | Holidays - 10 ProSidian and Government Days are given.

Pre-Tax Payment Programs : Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.

Purchasing Discounts & Savings Plans : We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.

Security Clearance : Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.

ProSidian Employee & Contractor Referral Bonus Program : ProSidian Consulting will pay up to