Physician Payment Posting Representative

Patient Account Representative

Under general supervision and according to established policies and procedures, performs a variety of duties related to the payment posting function of the Management Services Organization (MSO). Such duties may include, but are not limited to, the following :

• Processes and / or posts deposits, payments, denials, and adjustments.
• Reconciles manual and electronic batches.
• Performs other duties as assigned by direct supervisors.
• Perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure.
• Accept responsibility for the direction, control and planning of one's own work.
• Ability to work independently.
• Recognize the rights and responsibilities of patient confidentiality.
• Convey empathy and compassion to those experiencing pain, physical or emotional distress and / or grief.
• Relate to others in a manner which creates a sense of teamwork and cooperation.
• Communicate effectively with people from every socioeconomic, cultural and educational background.
• Exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment.
• Perform effectively when confronted with emergency, critical, unusual or dangerous situations.
• Demonstrate the quality work ethic of doing the right thing the right way.
• Maintain a customer focus and strive to satisfy the customer's perceived needs.
• Good written and verbal communication skills.
• Basic computer skills.

High school diploma or equivalent. One to three years of related experience and general knowledge of payor-specific or medical specialty reimbursement. Knowledge of CPT and ICD-9 coding. Previous experience with Athena / Waystar / Phreesia / EPIC.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Guidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.