Clinic Coordinator

Clinic Coordinator

We are looking for a dedicated and detail-driven Clinic Coordinator to join a neurosurgeon's office in Los Angeles, California. This is a contract position that involves working in a dynamic medical environment, providing essential administrative and patient support. The role requires strong organizational skills, excellent interpersonal abilities, and a focus on delivering exceptional patient care.

Responsibilities :

Schedule and manage patient appointments, follow-ups, and medical procedures to ensure efficient clinic operations.

Act as the primary point of communication between patients, the neurosurgeon, and other healthcare providers.

Maintain accurate and confidential patient records in compliance with organizational policies and regulations.

Verify insurance coverage, process authorizations, and assist patients with billing inquiries.

Oversee the preparation of exam rooms, manage clinic supplies, and ensure the smooth daily operation of the office.

Support the neurosurgeon by managing their calendar and coordinating daily tasks.

Operate multi-line phone systems to handle patient inquiries and schedule adjustments.

Provide exceptional customer service to patients, ensuring a welcoming and positive experience.

Assist with various administrative tasks to support the overall efficiency of the clinic.

Requirements :

At least 2 years of experience in an administrative or medical office role, preferably in a specialty clinic.

Strong organizational and multitasking skills with a high attention to detail.

Excellent communication and interpersonal skills, with a compassionate and patient-focused approach.

Proficiency in using electronic medical records systems and Microsoft Office applications, including Word, Excel, and Outlook.

Familiarity with medical terminology and insurance authorization processes is preferred.

Ability to handle sensitive and confidential information with discretion and professionalism.

Experience with data entry and organizing files efficiently.

Capability to provide exceptional customer service in a fast-paced clinical setting.