Catering Sales Manager

Job Description

Job Description

At NAYA, we’re on an exciting journey -  growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us.

We are looking for an experienced, passionate Catering Sales Manager to grow with us!

People are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!

If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.

You will love working at NAYA

We believe great people deserve great rewards. NAYA offers  a comprehensive and people-focused benefits package designed to support you at work and beyond, including :

Competitive pay + commission to recognize your impact

Medical, dental, and vision insurance to keep you healthy and thriving

Commuter benefits to make life easier

Employee discounts and free NAYA meals — because we believe in enjoying what we serve

Growth opportunities at every level — we invest in developing leaders from within

More on the way!

How You’ll Impact

Collaborate with Marketing and Operations Teams to increase revenues and profits by coordinating catering sales and events efforts in the market. You develop existing business and solicit new catering business through catering lead generation and catering sales marketing.

What You’ll Do

Proactively pursue leads and existing accounts through telephone solicitation, outside sales calls, and written communication.

Actively pursue new business both locally and regionally, including visiting new offices and businesses.

Continually explore new business opportunities with potential customers.

Serve as the face of the organization to internal and external partners, including third party delivery partners.

Implement catering marketing plans in coordination with the NAYA Marketing Team to achieve revenue goals.

Develop positive working relationships with existing customers for repeat business.

Develop promotional events to market catering services to individuals and organizations.

Utilize your sales hospitality expertise to develop and maintain knowledge of market trends, competition and customers.

Possess outstanding leadership, organizational skills, strong yield and revenue management skills, excellent written and verbal communications, and guest service focus. In addition to your selling skills, we need creativity, motivation and dedication for this position.

Establish sales objectives through forecasting. Adjust sales prices by monitoring costs, competitors, and supply and demand indicators for new and existing markets..

Develop action plans and review sales performance.

Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.

Exceed client satisfaction by anticipating problems and needs and delivering high levels of service.

Ensure quality services and operations by building trustful and positive relationships with customers, store managers and the Operations team.

Conduct post-event evaluations in order to determine how future events could be improved, get feedback on products and services offered.

Maintain a database of prospective and current customers.

Answer customer queries in an accurate and timely manner.

Coordinate with Human Resources catering department vacancies. Recruit staff as needed.

Ensure catering staff (store level and management) are fully trained.

Keeping staff motivated to provide the highest standard of service

Performs other related duties as required.

Who You Are

A passion for food.

Ability to create and implement sales plans.

Ability to meet sales goals by monitoring progress.

Dependable and hard-working.

An organized approach to projects.

Adaptable in fast-paced and challenging work environments.

Maintains general knowledge of the restaurant, location, transportation, management team, etc.

Bachelor’s degree or hospitality experience within sales management.

Ability to develop budgets and sales strategies.

Be knowledgeable of P&L analysis, and contribute to budgets.

Presentation and analytical skills.

Management and leadership skills.

Ability to utilize traditional software programs such as Gmail, Microsoft Office (Word, Excel, Outlook, and PowerPoint), and any additional systems as needed; Ability to access and accurately input information.

At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.