Concierge (North Bergen, NJ)

Job Description

Job Description

Resident Retention

• Properly greet and direct each visitor, resident, or staff member when entering the
• building.
• Handle resident concerns and requests on a timely basis or direct them to the proper property management staff member.
• Assist the Leasing / Property Management Staff implement resident retention programs.
• Assist Property Manager with the distribution of all company or community-issued notices.
• Consistently implement policies of the community.
• Answer all incoming telephone calls with a friendly tone.
• Log every package into the book or system, depending on the system your property uses. All residents must pick up the package at the front desk and must show his or her ID to sign out and obtain the package.
• Must maintain all confidential information regarding residents.
• Inform residents to call the maintenance hotline if they have maintenance issues.
• When residents would like to use a dolly, they must give you a government issued ID. Once the dolly or hand truck is returned, you may give back their ID.

Visitor

Leasing

Safety

Post Brothers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Post Brothers complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.