Transactions Manager II - Global Document Services / Card Production Center
Looking for that next step in your career into the fast paced world of document services and production? Join Chase, we have a Transactions Manager position available now, where you can embrace your leadership skills and join a dynamic team.
As a Transaction Manager II in Global Document Services and Card Production Center, you will partner with groups inside of the Customer Fulfillment department.
You will be responsible for maintaining an effective risk and control environment. Your core responsibilities shall include, but not be limited to, ensuring that all requests are completed correctly and within service level agreements.
- Job responsibilities Must be able to work a variable schedule as deemed by production demands Able to interact effectively with diverse groups within the organization Advanced interpersonal skills with proven record of good management, personnel development and participation in team-oriented projects Understanding of mail operational processes : exposure to USPS Mail presentment a plus Advanced ability to organize and multi-task in a fast-paced environment;
- possess ability to prioritize workload and operate effectively and efficiently with minimal supervision Tact and good judgment in confidential situations and proven experience interacting with senior management, customers, and vendors Daily communication to staff surrounding high productivity, excellent quality, and employee engagementRequired qualifications, capabilities, and skills Minimum of 4 years supervisory / management experience Production / Operations experience (preferably within a warehouse, logistics, or manufacturing environment) Ability to work successfully under tight time constraints in a fast-paced environment Ability to direct the team to meet Production demands and Quality deliverables Proven customer service skills, ability to manage conflict with tact, fairness and diplomacy and be a catalyst for JPMC corporate policies with an emphasis for leading by example Advanced knowledge of Microsoft Office toolsPreferred qualifications, capabilities and skills Bachelor's degree preferred Support Continuous Improvement culture Continuous evaluation of operational policies, procedures, and best practices;
effectively lead change where necessary Achieve high levels of employee satisfactionWork Schedule : Please note Shift days and hours Monday - Friday 8 : 00a.
m. - 5 : 00 p.m. which will include Holidays, Saturdays and Sundays as needed.
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