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Assistant Director Operations
Assistant Director OperationsThe Learning Experience • 80134, Parker, CO
Assistant Director Operations

Assistant Director Operations

The Learning Experience • 80134, Parker, CO
30+ days ago
Job type
  • Full-time
Job description

Role Responsibilities:



BUSINESS OPERATIONS AND PEOPLE LEADERSHIP

  • Effectively manages labor; Approves all final work schedules to ensure appropriate ratios are always intact
  • Forecasts future enrollment based on annual graduation
  • Manages center inventory- office supplies, food, curriculum, staff recognition items, etc.
  • Manages all vendor relationships- organizes facilities maintenance and technology support
  • In partnership with Center Director, conducts team meetings to communicate important information and set a direction
CUSTOMER ENGAGEMENT

  • Executes marketing brand campaigns within the center and implements local marketing activities.
  • Oversees Work and Family program- building new relationships with community and business leaders (Housing Communities, Chamber of Commerce, Local Businesses)
  • Effectively uses social media channels for parent engagement and retention
  • Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
  • Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
  • Has a strong understanding of the childcare offerings within the community
  • Maintains the lead tracking portal and customer database
  • Coordinates the registration process and maintains customer and employee information in center systems
  • Responsible for communications to families (i.e. billing, newsletters)
  • Plans and manages budget for “parent pleasers”

Qualifications:

  • 1+ years experience in business management - cross-industry experience is welcome
  • Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing setting
  • Ability to leverage data to understand the business and make decisions
  • Bachelor’s degree preferred
  • Knowledge of state licensing rules is a plus
  • Knowledge in early childhood preferred.


Compensation: $20.00 - $22.00 per hour

The Learning Experience

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Assistant Director Operations • 80134, Parker, CO

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