Account Manager

A company is looking for an Account Manager to join their post-sales team.

Key Responsibilities

Manage renewals and upsells for a high volume of accounts, identifying expansion opportunities

Collaborate with Customer Success Managers and other stakeholders to ensure customer satisfaction and mitigate retention risks

Lead contract negotiations and maintain accurate forecasts using Salesforce

Required Qualifications

5+ years of experience in SaaS post-sales account management or renewals management

Proven success in managing a large renewal portfolio (50+ opportunities per quarter)

Experience in value-based selling and consultative relationship management

Proficiency in Salesforce or similar CRM

Experience working with Legal and internal stakeholders on contract terms and pricing discussions