General Manager

Location : 33523 8 Mile Road, Ste A5, Livonia, MI 48152

Compensation : $40,000 $50,000 annually + Commission

Schedule : Full-Time (flexible availability, including evenings and weekends)

Waxing the City is opening a brand-new studio in Livonia, MI and hiring a Studio Manager to lead pre-sale membership sales , oversee the grand opening, and build a high-performing team. This is an exciting opportunity to launch a studio from the ground up while earning a competitive salary and commission.

About Waxing the City

Waxing the City is a premier waxing studio brand known for expert services, top-quality products, and an elevated client experience. We are preparing to launch our brand-new Livonia, MI studio and are seeking an experienced Studio Manager to lead our pre-sale efforts and oversee the successful opening and growth of the location.

Role Overview

This is a unique opportunity to lead a studio from the ground up . The Studio Manager will play a critical role in building our membership base during pre-sale, leading the opening launch, and creating a thriving, client-focused culture. We're looking for a sales-driven leader with experience opening new fitness, wellness, or beauty studios who thrives in fast-paced environments and knows how to deliver results.

Key Responsibilities

Pre-Sale Leadership : Drive early membership sales by managing outreach campaigns, hosting events, and engaging with the local community prior to opening.

Grand Opening Execution : Oversee all aspects of the studio launch, ensuring the studio is staffed, trained, and prepared for opening day.

Sales Growth : Consistently meet and exceed membership and retail sales goals through personal performance and team coaching.

Team Management : Recruit, hire, train, and motivate a strong team of cerologists (wax specialists) and guest service associates.

Customer Experience : Deliver an outstanding client experience to build loyalty and increase retention.

Operations Oversight : Manage scheduling, payroll, inventory, and daily operations to ensure the studio runs smoothly.

Community Engagement : Build relationships and partnerships in the Livonia area to grow brand awareness and attract new members.

Qualifications

Proven experience in pre-sale membership sales and opening new studios (fitness, wellness, or beauty industry strongly preferred).

2+ years of leadership or management experience in a customer-focused environment.

Strong ability to close sales and coach a team to do the same.

Excellent organizational and communication skills.

Driven, competitive, and motivated by achieving and exceeding sales targets.

Flexible availability, including evenings and weekends.

What We Offer

Competitive salary : $40,000 $50,000 annually + commission based on performance.

Complimentary and discounted waxing services.

Career advancement opportunities within a growing national brand.

A dynamic, supportive work environment with a focus on growth and success.