Floor Manager, Dizzy's Club

Job Description

Job Description

The mission of Jazz at Lincoln Center, Inc. (“JALC”) is to entertain, enrich and expand a global community for jazz through performance, education, and advocacy. From college students to young stars, from working professionals to celebrated masters, we present quality jazz for an ever-increasing audience in an unprecedented range of activities and a variety of venues. We are dedicated to lifting audiences and bringing people together with substance and with integrity. JALC has created a dynamic platform where our key constituents – jazz artists (beginner to grizzled veteran), fans (casual listeners to advanced scholars), educators (local band leaders to leading artist-educators) and advocates (local community advocates to important national promoters) – can meet, engage, learn, and work towards common objectives.

Dizzy’s Club is a world-class jazz venue and integral part of Jazz at Lincoln Center’s home at Frederick P. Rose Hall (FPRH). We are seeking a Floor Manager to support front-of-house operations during live performances, helping create a warm, organized, and welcoming environment for audiences, artists, and staff. This is a critical public-facing position that ensures the club operates smoothly each night and reflects Jazz at Lincoln Center’s high standard of hospitality and care.

Primary Responsibilities

• Serve as the lead front-of-house presence during Dizzy’s performances, representing the club with professionalism and warmth.
• Oversee nightly club operations, including coordination with food and beverage staff (Great Performances) and FPRH Operations.
• Act as the primary on-site contact for artists, from arrival to departure, ensuring hospitality and production needs are met.
• Manage audience and guest experience, including seating, late arrivals, and addressing concerns as they arise.
• Support high-profile patrons, including Board Members, donors, and VIPs, with discretion and care.
• Ensure that performances start and end on time; provide artist introductions and make stage announcements as needed.
• Maintain awareness of venue flow and audience comfort throughout the evening.
• Document key issues, resolutions, and areas for follow-up in nightly reports.

Qualifications

Schedule and Work Location Expectations

At Jazz at Lincoln Center, we believe the best work happens in person, through collaboration, spontaneous conversation, and the kind of connection that reflects the spirit of jazz itself. While we do not offer formal hybrid arrangements, we approach real life with understanding : when things come up, we are flexible. That said, staff are expected to be on site whenever their role or schedule requires it, whether that is standard hours, evenings, or weekends, so that we can do our best work together. This is an on-site, evening role with a regular schedule that can include nights, weekends, and holidays in alignment with Dizzy’s Club programming. Typical shifts begin between 5 : 00 PM and 6 : 00 PM and conclude after the final set, generally between 12 : 30 AM and 2 : 00 AM. Scheduling is determined on a monthly basis, based on the performance calendar.

Equal Opportunity Employer

Jazz at Lincoln Center is an equal opportunity employer that affords equal opportunities to all applicants, employees, contractors, and other covered persons, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Jazz at Lincoln Center is committed to creating an inclusive, open, and respectful culture that reflects and embraces diversity.