Systems Analyst (DocuSign platform)

Description

We are seeking a Systems Analyst (DocuSign platform) who is local to Austin. Anyone who is not will be rejected.

Will support and maintain the DocuSign platform, including eSignature, Contract Lifecycle Management (CLM), notary, and other DocuSign capabilities. This role will be instrumental in ensuring seamless contract workflows, maintaining system integrity, and driving vendor accountability. The ideal candidate will have experience in enterprise contract systems, vendor coordination, and governance best practices.

Key Responsibilities

• DocuSign platform support, including eSignature, CLM, Notary and other capabilities
• Deep technical knowledge on all the DocuSign capabilities including eSignature, CLM, Notary and other capabilities
• Administer and configure DocuSign CLM workflows, smart rules, eForms, and automation tools
• Provide technical support and training to business users across divisions (e.g., CSD, ROW, PEPS, PRO, etc.)
• Well versed in integration capabilities with other platforms such as Salesforce.
• Monitor system performance and coordinate with DocuSign on release notes, feature updates, and ticket resolution
• Maintain security protocols and integration standards for all the integrations with other systems.

Contract Oversight & Governance

Vendor Management

Qualifications