Audi Arlington Service Advisor- Up to 110K Annual Income Potential

Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.

R.O.W. ( G uidance. R espect. O pportunity. W orth)

We are looking to grow our company and we need you to help us. We are currently hiring Service Advisors for our award-winning Audi Arlington dealership.

If you have an outstanding work ethic, ability to work well with customers, and always maintain a high sense of professionalism, please apply today!

Audi Service Advisor Benefits :

• Due unprecedented growth we are adding employees to our team to match our volume
• $55,000 - $110,000+ Annual Income potential based on performance
• Annual Longevity Bonus
• Sales or Service experience preferred but not required
• People with experience in hospitality (Restaurants, Hotel, Customer Service, etc) encouraged to apply
• Minimum guarantee for 3 months during training period
• Great culture within an innovative company
• Great schedule, enabling family time
• Training and support to assist you in achieving your goals
• Paid time off and 401k
• Medical, Dental, Vision, Short and Long-term disability, and Life Insurance
• Employee discounts on vehicle sales, parts, and service
• Career advancement opportunities
• and more!

Audi Service Advisor Responsibilities :

• Ensure teamwork, create and foster a positive working environment with happy people
• Communication is your number one responsibility
• Communicate professionally and clearly about inspection results, then present corrective procedures and prepare work order for needed repairs
• Constant communication with dispatch, foreman, team leader and technicians is required
• Maintain high customer satisfaction standards above national average (CSI)
• Advise customers about necessary service for their general maintenance needs bold
• Help identify the customer's primary concern and also present other maintenance needs when appropriate
• Prepare repair orders showing time, cost and labor estimates for service
• Accurately describe the customer's concern to the technician
• Explain the work performed and the repair order charges to the customer
• Schedule service appointments and loaner / rental cars when appropriate, in order to provide a streamlined and seamless experience for the customer
• Ensure that loaner cars are returned in a timely fashion
• Encourage clients to prepay online
• Establish and maintain professional relationships with the customers to encourage repeat and referral business
• Perform federal, state, and manufacturer mandated recalls
• Complete all training required by the manufacturer or Rosenthal Automotive

Audi Service Advisor Qualifications :

• 1+ year of service writing experience or sales experience preferred but not required
• High-line, luxury automotive experience preferred, not required
• A valid driver's license and a good driving record, per company standards
• An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience
• Provide an outstanding a fellow employee experience
• Professional personal appearance
• Excellent oral and written communication abilities
• Process and detail oriented with developed organizational skills
• Confident in ability to work under pressure and prioritize

Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren't so focused on what you've done, but what you can achieve.

Please submit your resume for immediate consideration.

Job Type : Full-time, Entry-Level position