Administrative Assistant
Description
Position Overview : The purpose of this role is to provide customer service and administrative assistance for the branch.
This role will assist with accounts receivableas well as verifying, filing, and responding to customer contracts with urgency.
Other standard clerical duties such as answering phone calls and directing them to the correct individuals, sorting mail and assisting with other duties as needed.
Duties and Responsibilities :
Include but are not limited to
Understand and use SSI appropriately
Enter information into accounting data entry system
Maintain accounting department files and records
Apply payments to contracts in a timely manner
Monitor and maintain accounts receivables for tickets and contracts
Assist with accounts receivable process through correspondence and making appropriate calls, as needed
Prepare customer invoices; reconcile customer accounts, etc.
Responsible for inventory procedures
Verify and prepare contracts for mailing
Actively communicate with customers to adjust billing, answer questions, etc.
Research problem invoices; interface with vendors, customer service team, and other appropriate staff to reconcile
Run monthly reports as required to reconcile accounts
Prepare and post deposits; balance deposits on statements
Answer, screen, and direct incoming telephone calls
Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing
Assist with special projects as needed
Assist in onboarding of new employees
Skills and Qualifications :
Demonstrated ability to calculate figures and amounts
Proficient computer skills
Acute attention to detail and strong organizational skills
Commitment to excellence and high standards
Excellent written and verbal communication skills
Ability to understand and follow written and verbal instructions
Versatility, flexibility, and a willingness to work within constantly changing priorities, with enthusiasm
Education :
High School Diploma, two years related experience, or equivalent combination of education and experience
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