Director CM&I Sales

JOB SUMMARY

The Director, CM&I Sales plays a strategic role in supporting the success of the Charters, Meetings & Incentives (CM&I) division, by leading the CM&I Sales team, ensuring seamless execution of business objectives, high sales performance, and collaborative alignment with cross-functional partners. The Director leads the implementation of targeted sales strategies, manages complex group and charter negotiations, and oversees the development of marketing campaigns tailored to key corporate, incentive, and association segments. This role is accountable for driving operational excellence, team performance, and the effective allocation of resources, strengthening the division's management capacity to support future growth.

POSITION RESPONSIBILITIES

• Lead and support corporate sales initiatives aligned with CM&I revenue objectives, including oversight of sales strategies targeting charters, incentive travel, meetings, and association markets.
• Oversee and execute daily CM&I sales operations while ensuring alignment with both revenue goals and brand standards, providing direct guidance and support to sales managers, marketing, and sales specialists.
• Develop, implement, and monitor strategic sales plans to drive corporate group business, ensuring operational excellence and consistency with long-term company vision.
• Negotiate complex group and charter agreements to maximize profitability and maintain robust client relationships, representing the brand at key industry events and sales engagements.
• Collaborate with marketing to design and deliver targeted campaigns and materials for specific segments, and work with cross-functional partners to ensure the onboard product consistently meets client expectations.
• Lead recruitment, training, and performance management for the sales team, fostering a culture of high performance and proactively addressing departmental challenges.
• Represent the brand at important trade shows and industry events, conducting joint sales calls with CM&I team members to strengthen relationships with top accounts.
• Perform other job-related functions as assigned.

QUALIFICATIONS

DEGREE TYPE : Bachelor's Degree

FIELD(S) OF STUDY : Marketing, Business Administration, Hospitality Management or related field of study

EXPERIENCE

COMPETENCIES & SKILLS

EQUAL EMPLOYMENT OPPORTUNITY :

Norwegian Cruise Line Holdings Ltd. and its subsidiaries are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristics protected by law. EEO is the law | EEO is the law GINA Supplement

Applicants have rights under Federal Employment Laws. FMLA | EPPA | Job Safety and Health : It's the Law

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