Office Administrative Assistant

Job Description

Job Description

Job Description : Office Administrative Assistant

Location : Phoenix, MD
Salary : $20–$25 per hour
Employment Type : Full-Time

Overview : 
We are seeking a detail-oriented and experienced Office Administrative Assistant to join our team in the plumbing and water treatment industry. The ideal candidate will have a strong background in customer service, scheduling, and office management, with knowledge of Maryland locations to support our operations effectively.

Key Responsibilities :

• Scheduling & Coordination : Manage and coordinate service schedules for technicians, ensuring efficient allocation of resources and timely customer appointments.
• Customer Service : Act as the primary point of contact for clients, addressing inquiries, resolving issues, and maintaining high customer satisfaction.
• Administrative Support : Perform general office tasks, including data entry, filing, answering phones, and managing correspondence.
• Office Management : Oversee office operations, including inventory management of office supplies, coordinating with vendors, and ensuring a well-organized work environment.
• Documentation & Reporting : Maintain accurate records of service calls, customer interactions, and other administrative activities. Prepare reports as needed.
• Local Knowledge : Utilize familiarity with Maryland locations to assist in route planning and customer communications.

Qualifications :

Requirements :

Benefits :

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