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Jeff Cain - State Farm Agent
Account Associate - State Farm Agent Team MemberJeff Cain - State Farm Agent • Frisco, TX, US
Account Associate - State Farm Agent Team Member

Account Associate - State Farm Agent Team Member

Jeff Cain - State Farm Agent • Frisco, TX, US
30+ days ago
Salary
$60,000.00 yearly
Job type
  • Full-time
Job description
Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in 2006 and currently has a small, dedicated team. I started my career with State Farm in operations — it’s the only company I’ve ever worked for, and over the years, it’s become a place where I’ve built a career rooted in service, trust, and relationships.
I’m a proud graduate of University of Louisiana, I’ve been married for 25 years and have three kids. Family comes first for me, and I bring that same commitment to my team — creating an environment where people are supported not just as employees, but as individuals.

Outside of the office, I’ve coached soccer for 17 years, volunteered at my kids’ schools, and served as “Top Dog” in the Watch D.O.G.S. program. I’m also very active in my church and love giving back to the community.

We offer flexibility and reimburse licensing costs to help team members succeed. Our culture is built on teamwork, trust, and excellence. I look for customer-focused, goal-oriented individuals who are relentless — not ruthless — in achieving their goals. My leadership philosophy is simple: “If you give me all you’ve got, I’ll give you all I’ve got.”

We work hard, we play hard, and we make a real difference in the lives of our customers and each other. If that resonates with you, you’ll fit right in here.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Jeff Cain - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

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