Documentation & Communications Program Manager
We are seeking a highly organized and strategic professional to lead documentation infrastructure and communications initiatives across our team. This role is responsible for designing and maintaining scalable systems that support knowledge management, internal and external communications, and executive-level engagements.
Key Responsibilities
Document Repository Management
- Oversee the creation and maintenance of centralized document repositories
- Evaluate and implement appropriate tools to support team workflows
- Develop and enforce best practices for file organization, naming conventions, and folder hierarchies
- Conduct regular audits of shared drives (e.g., Google Drive) to identify outdated content
- Establish and manage archival processes to ensure long-term accessibility and relevance
Knowledge Platforms & Web Presence
Design, build, and maintain internal G-sites, wikis, and webpagesIdentify key documentation and stakeholders to ensure content accuracy and ownershipCoordinate symposiums and internal events, including logistics, speaker preparation, and content developmentProvide presentation and speech support, including scripting and researchTeam Communication Strategy
Develop and implement a unified naming convention across team assetsCreate and manage communication plans for internal and external audiencesSupport crisis communication efforts and recurring updates (e.g., newsletters, strategy briefs, research communications)Structure and enhance executive review documents and other high-visibility materialsDemo & Executive Engagement Support
Design and deploy communications for demos involving VPs, VIPs, and senior leadershipTrain and support researchers to ensure consistent messaging and presentation standardsCreate standardized communication templates for demos, announcements, and internal updatesCross-Team Collaboration & Leadership Support
Facilitate streamlined communication between leadership and cross-functional teamsDevelop content and processes that enhance transparency, alignment, and operational efficiencyLocation : Redmond, WA (Onsite / Hybrid)
Role type : Contract 12 Month Position
Expected hours : 40 per week
Benefits :
Dental insuranceHealth insuranceHealth savings accountLife insurancePaid time offRetirement planVision insuranceSchedule :
8 hour shiftMonday to FridayLanguage : English (Required)