Client Advisor
Now Hiring : Part Time
About A.P.C. Founded by Jean Touitou in 1987, A.P.C. is an authentic French label accessible by design, price and outlook.
Initially the label was popular for a very classic, raw denim jean, but now includes a full collection of clothing and accessories for men and women, which embodies an effortless cool.
Summary : As a Client Advisor, you are an ambassador of the brand who demonstrates impeccable presentation and behavior.
You will follow A.P.C.’s selling ceremony to deliver outstanding and consistent customer service. You will have a dynamic approach to delivering results, demonstrating success in maintaining relationships with internal clients while fostering new connections with external clients to grow the business.
- Sales : Achieve assigned individual and store goals - Serve customers according to the standard of A.P.C.’s selling ceremony;
- Create an exceptional client experience. Strive to meet all client requests while exceeding their expectations.
- Demonstrate expertise in selling across all product categories; always delight clients with tailored recommendations and expert brand / product knowledge.
- Develop loyalty with the A.P.C. clientele through genuine relationship building and communication via in-house clienteling tools - Build and maintain a personal client book.
Ensure qualitative monitoring and updating of customer information (CRM)
Requirements :
- Customer service
- Strong organization
- Results driven
- Team oriented
- Verbal and written communication skills
- Ability to lift boxes (as much as 40 lbs)
- Availability to work mornings / evenings, weekends, annual inventory, and holiday season.
- 1+ years prior experience within a retail environment focusing on sales and customer service.
Benefits :
- Monthly Bonus
- Employee Discount
- 401K
- Sick Days
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