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AI Transformation Senior Manager - Retail

AI Transformation Senior Manager - Retail

Chicago StaffingChicago, IL, US
2 days ago
Job type
  • Full-time
Job description

Senior Manager For Data & Ai In Retail

Accenture Song accelerates growth and value for our retail clients through sustained customer relevance. Our capabilities span from ideation to execution : growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.

As a Senior Manager for Data & AI in Retail at Accenture Song, you will help global and national retailers reinvent marketing, commerce, and customer experience through advanced analytics, data orchestration, and generative AI. You will shape how retailers leverage customer, transactional, and behavioral data to improve loyalty, optimize media investments, personalize commerce, and create new growth opportunities.

The work :

  • Shape and deliver Data & AI strategy for Retail : Develop transformation roadmaps integrating retail datasets (POS, loyalty, e-commerce, supply chain, customer journeys).
  • Retail-specific analytics : Marketing & commerce analytics (campaign measurement, segmentation, demand forecasting, attribution, recommendation engines).
  • Data orchestration : Build Customer 360 architectures unifying CRM, loyalty, e-commerce, and behavioral data into AI-ready pipelines for hyper-personalization.
  • GenAI for retail : Deploy solutions for product descriptions, chatbot-driven commerce, digital store assistants, and personalized shopper journeys.
  • Lead client engagements : Manage large-scale retail AI programs including CDP, analytics platforms, and clean room integrations.
  • Drive business development : Originate offerings such as AI-powered pricing, personalized promotions, and campaign optimization.
  • Build and mentor teams : Lead multidisciplinary teams of data scientists, engineers, and consultants.
  • Be a trusted advisor : Advise retail CMOs, CDOs, and CIOs on data, AI, and cloud adoption strategies.

Basic Qualifications :

  • 12+ years of experience in data, AI, and analytics
  • 5+ years in retail / consumer goods
  • 5+ years experience with retail datasets : POS, loyalty, CRM, e-commerce, social, advertising
  • 5+ years experience with technical expertise :
  • Modern data stacks : Hands-on knowledge of technologies like Snowflake, Databricks, and Azure Data Services.
  • Cloud platforms : Experience with major cloud platforms such as AWS, Azure, and Google Cloud.
  • Retail content marketing platforms : Adobe Experience Platform, Salesforce CDP, Shopify, Google Marketing Platform.
  • AI and ML : Strong understanding of machine learning principles and experience with AI / ML solutions, including Generative AI.
  • Programming : Exposure to Python, ML libraries, OpenAI / Claude, Hugging Face.
  • Bachelor's degree or equivalent (minimum 12 years work experience).
  • Preferred Qualifications :

  • Track record of leading large-scale retail data & AI transformations.
  • Experience deploying AI-powered retail use cases : dynamic pricing, churn prediction, supply-demand optimization.
  • Strong client leadership, executive communication, and commercial acumen.
  • Master's degree in Data Science, AI, Business, or related field.
  • Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

    Role Location Annual Salary Range :

  • California $132,500 to $338,300
  • Cleveland $122,700 to $270,600
  • Colorado $132,500 to $292,200
  • District of Columbia $141,100 to $311,200
  • Illinois $122,700 to $292,200
  • Maryland $132,500 to $292,200
  • Massachusetts $132,500 to $311,200
  • Minnesota $132,500 to $292,200
  • New York / New Jersey $122,700 to $338,300
  • Washington $141,100 to $311,200
  • Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

    Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement.

    Accenture is an EEO and Affirmative Action Employer of Veterans / Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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