Talent.com
Customer Accounts Advisor
Customer Accounts AdvisorAarons • Stratford, CT, US
No longer accepting applications
Customer Accounts Advisor

Customer Accounts Advisor

Aarons • Stratford, CT, US
4 days ago
Job type
  • Full-time
Job description

Customer Accounts Advisor

The salary range for this role is $17.50 to $18.50 per hour

  • . This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management
  • Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail / customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills
  • Aaron’s Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes

  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting .  We may ultimately pay more or less than the posted range, and the range may be modified in the future .  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • Benefits vary based on FT and PT employment status.
  • Create a job alert for this search

    Account Advisor • Stratford, CT, US

    Related jobs
    Sr. Wealth Solutions Advisor

    Sr. Wealth Solutions Advisor

    Empower • Fairfield, CT, United States
    Full-time
    Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career...Show more
    Last updated: 6 hours ago • Promoted • New!
    financial advisor

    financial advisor

    Jackson Hewitt • Danbury, CT, US
    Full-time
    Join HAS Wealth Management as a Financial Advisor in Danbury, CT, where you will play a crucial role in helping clients achieve their financial goals. This exciting opportunity allows you to leverag...Show more
    Last updated: 30+ days ago • Promoted
    Georgia P&C Licensed Customer Support Agent

    Georgia P&C Licensed Customer Support Agent

    VirtualVocations • Bridgeport, Connecticut, United States
    Full-time
    A company is looking for a Remote Customer Support Agent (P&C).Key Responsibilities Respond to inbound calls from existing customers Process service requests such as adding / removing vehicles and...Show more
    Last updated: 30+ days ago • Promoted
    Financial Advisor (CFP Preferred)

    Financial Advisor (CFP Preferred)

    Jobot • Southington, CT, US
    Full-time
    This Jobot Job is hosted by : Julia Toms.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary : $120,000 - $220,000 per year.The Company is a nationally ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Support Agent

    Customer Support Agent

    VirtualVocations • Bridgeport, Connecticut, United States
    Temporary
    A company is looking for a Customer Support Agent (PT) to serve as the first point of contact for users.Key Responsibilities Act as the first point of contact for customers via email and chat Ha...Show more
    Last updated: 30+ days ago • Promoted
    Customer Support Supervisor

    Customer Support Supervisor

    VirtualVocations • Bridgeport, Connecticut, United States
    Full-time
    A company is looking for a Customer Support Supervisor to lead a team of Customer Care Representatives.Key Responsibilities Provide day-to-day leadership, coaching, and direction to the customer ...Show more
    Last updated: 30+ days ago • Promoted
    Wealth Solutions Advisor

    Wealth Solutions Advisor

    Empower • Meriden, CT, United States
    Full-time
    Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career...Show more
    Last updated: 10 hours ago • Promoted • New!
    Automotive Service Advisor Ira Toyota of Manchester

    Automotive Service Advisor Ira Toyota of Manchester

    Group 1 Automotive • Manchester, Connecticut, USA
    Full-time
    DAY WORK WEEK SALARY& BONUS OPPORTUNITIES.Group 1 Automotive a leader in automotive retail sales and service.We are growing and looking for. Quality Automotive Service Advisors.Our Service Advi...Show more
    Last updated: 5 days ago • Promoted
    Customer Support Coordinator

    Customer Support Coordinator

    VirtualVocations • Bridgeport, Connecticut, United States
    Full-time
    A company is looking for a Customer Support Coordinator to provide exceptional service to its network of insurance agents. Key Responsibilities Act as the main point of contact for insurance agent...Show more
    Last updated: 30+ days ago • Promoted
    AUTO CLIENT ADVISOR

    AUTO CLIENT ADVISOR

    JAGUAR HARTFORD • Hartford, CT, US
    Full-time
    Sell the new the new IPace Electric SUV as well as all the other exciting products!.We are adding 1 sales position at our Hartford location. Apply to Jack Bradshaw General Manager.Show more
    Last updated: 30+ days ago • Promoted
    National Accounts Strategic Underwriter

    National Accounts Strategic Underwriter

    Elevance Health • Wallingford, Connecticut, USA
    Full-time
    National Accounts Strategic Underwriter.National Accounts Strategic Underwriter.This role requires associates to be in-office 1 - 2 days per week fostering collaboration and connectivity while prov...Show more
    Last updated: 4 days ago • Promoted
    Customer Solutions Consultant

    Customer Solutions Consultant

    Kenneth Brown Agency • Norwalk, CT, US
    Full-time
    Quick Apply
    A Career Change That Works for You—No Experience?.Thinking about making a career move but unsure where to start?.Stepping into something new can feel overwhelming, but that’s where we c...Show more
    Last updated: 30+ days ago
    Accounts Payable Clerk

    Accounts Payable Clerk

    Vaco by Highspring • Waterbury, CT, US
    Full-time
    Our client in manufacturing is hiring an Accounts Payable Clerk to keep the payables engine running accurately and on time. You’ll own invoice intake through payment, resolve 3-way match issues with...Show more
    Last updated: 30+ days ago • Promoted
    Independent Seed Advisor

    Independent Seed Advisor

    Syngenta Group • Plainville, Connecticut, USA
    Full-time
    As an Independent Seed Advisor promoting the sales of Golden Harvest you will sell distribute and service seed products directly to growers. You will be part of a network of independent seed sellers...Show more
    Last updated: 30+ days ago • Promoted
    Want Cash Jobs? Earn With Uber Instead

    Want Cash Jobs? Earn With Uber Instead

    Uber • New Milford, CT, US
    Full-time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show more
    Last updated: 3 days ago • Promoted
    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Professional Careers • Norwalk, Connecticut
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 19 days ago
    Advisor, Strategic Pricing

    Advisor, Strategic Pricing

    Cardinal Health • Hartford, CT, US
    Full-time
    This position is remote and can be based anywhere within the US.Candidates must be able to work within EST or CST business hours. What Product Pricing contributes to Cardinal Health.Revenue Manageme...Show more
    Last updated: 3 days ago • Promoted
    Customer Support Specialist

    Customer Support Specialist

    Fire Matic Inc • Yaphank, NY, United States
    Full-time
    We are seeking a Customer Service Specialist to join our busy Fire Extinguisher Division.This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pr...Show more
    Last updated: 3 days ago • Promoted