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Customer Service
Customer ServiceKFC • Grand Rapids, MI, US
Customer Service

Customer Service

KFC • Grand Rapids, MI, US
30+ days ago
Job type
  • Full-time
Job description

Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!


We offer the following:

  • A commitment to promote from within
  • Training and mentorship programs
  • Tuition reimbursement and scholarship opportunities
  • Reward and recognition culture
  • Competitive Pay
  • Flexible schedules- day, night and evening shifts
  • Free meal each shift
  • Eligibility to accrue paid vacation time
  • Career advancement and professional development opportunities
  • Medical benefits
  • Health and Wellness programs
  • 401K plan with 6% match
  • PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
  • KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!


The responsibilities of the team member will include:

  • Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
  • Preparation of products.
  • Maintaining quality of product.
  • Monitoring all service equipment.
  • Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
  • Champions recognition and motivation efforts

Requirements

The ideal candidates must want to have fun serving great food to our customers!

  • Must be at least 16 years of age
  • Accessibility to dependable and reliable transportation
  • Excellent communication skills, management/leadership and organizational skills.
  • Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
  • Attendance and Punctuality a must
  • Operating of cash register as needed and making change for other cashiers.
  • Basic Math skills
  • Complete training certification
  • Enthusiasm and willingness to learn
  • Team player
  • Commitment to customer satisfaction
  • Strong work ethic
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Customer Service • Grand Rapids, MI, US

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