Talent.com
Support Engineer

Support Engineer

Blake Smith Staffing, LLCIndianapolis, IN, US
18 days ago
Job type
  • Full-time
  • Quick Apply
Job description

About the Role

A confidential organization is seeking a Support engineer to deliver high-touch technical support to senior business leaders and ensure seamless technology experiences across office, remote, and travel environments. This role is the visible face of IT, providing expert troubleshooting, proactive solutions, and personalized service to high-profile users.

Responsibilities

Executive Support

  • Provide 24 / 7 personalized support to senior executives and stakeholders
  • Tailor solutions to individual preferences and handle urgent requests
  • Lead executive-focused tech initiatives and manage communications around changes
  • Travel to offices, residences, and client sites as needed

Desktop & Mobile Support

  • Troubleshoot issues across Windows, MacOS, and mobile platforms
  • Support iPhones, iPads, and MDM policies
  • Ensure smooth integration of multiple technologies
  • Application Support

  • Assist with Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams)
  • Resolve application-related issues and collaborate with IT teams
  • Audio Visual Support

  • Set up and maintain AV systems and video collaboration tools (Zoom, Slack, Teams, Webex)
  • Support hybrid meetings, webinars, and presentations
  • Remote & On-Site Support

  • Provide remote assistance for users working from home or traveling
  • Offer on-site support for critical issues and hardware deployments
  • Security & Compliance

  • Educate users on security best practices
  • Ensure compliance with internal policies and data protection standards
  • Documentation & Training

  • Maintain records of support activities and system configurations
  • Create guides and conduct training sessions
  • Collaboration & Continuous Improvement

  • Work with internal IT teams and external vendors
  • Stay current on emerging technologies and suggest process improvements
  • Qualifications

  • Bachelor’s degree in IT or related field (preferred)
  • 10 + years of experience in technical or desktop support
  • Expertise in Windows, Microsoft 365, and MacOS
  • Familiarity with JAMF, Intune, Azure, AWS / AVD
  • Experience with Zoom, Slack, Teams, and AV systems
  • Bonus : Knowledge of Terraform, GitHub, Azure DevOps, CI / CD pipelines
  • Certifications such as CompTIA A+, Microsoft Modern Desktop Administrator, or ACSP are a plus
  • Skills

  • Strong problem-solving and critical thinking
  • Excellent communication and interpersonal skills
  • Ability to work independently and prioritize tasks
  • Customer-focused mindset with a passion for service
  • Broad knowledge of IT solutions and services
  • This position is based near Indianapolis Indiana, and requires the employee to be physically present at the workplace five days per week, with travel to other office and residential locations as necessary.

    Create a job alert for this search

    Support Engineer • Indianapolis, IN, US

    Related jobs
    • Promoted
    Technical Support Engineer

    Technical Support Engineer

    LiltIndianapolis, IN, US
    Full-time
    AI is changing how the world communicates — and LILT is leading that transformation.AI, machine translation, and human-in-the-loop. At LILT, we empower our teammates with leading tools, global...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Solutions Engineer I

    Customer Solutions Engineer I

    Shorr Packaging Corp.Fishers, IN, United States
    Full-time
    Together, We Own it! Start your employee owner journey with Shorr Packaging.The Customer Solutions Engineer I role will support strategic and continuous improvement initiatives that help our custom...Show moreLast updated: 17 days ago
    • Promoted
    Network Engineer

    Network Engineer

    TEKsystemsIndianapolis, IN, United States
    Full-time
    The Network Engineering Specialist undertakes engineering activities that contributes towards the delivery of client technical requirements, deploying optimal networking and connectivity solutions ...Show moreLast updated: 23 hours ago
    • Promoted
    Google Workspace Customer Engineer (Remote in US)

    Google Workspace Customer Engineer (Remote in US)

    ResultantIndianapolis, IN, US
    Remote
    Full-time
    Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. But we’re not just data and tech experts...Show moreLast updated: 15 days ago
    • Promoted
    Equipment Support Specialist I

    Equipment Support Specialist I

    Specialty Coating SystemsIndianapolis, IN, United States
    Full-time
    The Equipment Support Specialist I provides installation and post-sales support to customers, both internal and external, as it relates to equipment manufactured by SCS. Customer support will be con...Show moreLast updated: 30+ days ago
    • Promoted
    Process Engineer Intern- Greenfield, IN

    Process Engineer Intern- Greenfield, IN

    Echo Global LogisticsGreenfield, IN, United States
    Full-time
    The world of transportation has never been more dynamic.If you're the type of person who craves opportunity and challenge in a supportive and collaborative setting, you belong here.The Roatex Trail...Show moreLast updated: 30+ days ago
    • Promoted
    Software Support Engineer

    Software Support Engineer

    Pinnacle Partners, IncIndianapolis, IN, United States
    Permanent
    Our client is seeking immediate assistance in identifying a candidate for a Software Support Engineer direct hire position in Indianapolis, IN. Troubleshoot, test, and support CNC software applicati...Show moreLast updated: 1 day ago
    • Promoted
    Direct Support Professional

    Direct Support Professional

    BrightSpring Health ServicesColumbus, IN, United States
    Full-time
    US-IN-COLUMBUS | US-IN-COLUMBUS.ResCare Community Living - Direct Support Professional.Thank you for reviewing our Direct Support Professional position at ResCare Community Living.As a DSP, you pla...Show moreLast updated: 30+ days ago
    • Promoted
    Direct Support Professional

    Direct Support Professional

    Assisted Independence, LLCColumbus, IN, United States
    Full-time
    A Direct Support Professional, DSP, supports individuals with developmental and physical disabilities to live a quality life. To promote health, safety, and well being of individuals.A Direct Suppor...Show moreLast updated: 30+ days ago
    • Promoted
    Automation and Design Engineer

    Automation and Design Engineer

    SHEINWhitestown, IN, US
    Full-time
    SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN rem...Show moreLast updated: 1 day ago
    • Promoted
    Solution Line Manager - Data Centers

    Solution Line Manager - Data Centers

    Belden Inc.Carmel, IN, United States
    Full-time
    Select how often (in days) to receive an alert : .Select how often (in days) to receive an alert : .Solution Line Manager - Data Centers. Remote, US All Areas, United States, 46302 .Propel your car...Show moreLast updated: 30+ days ago
    • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionMartinsville, IN, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    Desktop Support Engineer

    Desktop Support Engineer

    Sunrise SystemsIndianapolis, Indiana, United States
    Full-time
    Quick Apply
    Job Title : Desktop Support Engineer.W2 Contract (Possible extension based on performance).Would also have to travel the first 4 weeks to our Libertyville site for training.The primary focus of the ...Show moreLast updated: 30+ days ago
    • Promoted
    Automation Engineer DeltaV Area Lead & Integration Support

    Automation Engineer DeltaV Area Lead & Integration Support

    Controls & Automation ConsultantsIndianapolis, IN, US
    Full-time
    Position Title & Basic Details.Were looking for an Automation Engineer DeltaV Area Lead & Integration Support based in Indianapolis, Indiana. This is a Full-Time, Contract position requiring...Show moreLast updated: 16 days ago
    • Promoted
    Behavior Support Tech

    Behavior Support Tech

    Benchmark Human ServicesColumbus, IN, United States
    Full-time
    Benchmark Human Services has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health.We work w...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Representative

    Sales Representative

    LIBERTY NATIONALMartinsville, IN, US
    Full-time
    A Sales Career That Grows With You.Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company?...Show moreLast updated: 30+ days ago
    • Promoted
    Youth Development Specialist - Relocation to Hershey, PA Required

    Youth Development Specialist - Relocation to Hershey, PA Required

    Milton Hershey SchoolMiddletown, IN, United States
    Full-time
    Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education wit...Show moreLast updated: 30+ days ago
    • Promoted
    Machine Support Specialist

    Machine Support Specialist

    EntegeeIndianapolis, IN, United States
    Permanent
    We are looking for a tech savvy machinist who wants to provide technical software support.Previous machinist experience in the 4-6+ year range, and comfortable doing programming and setup of machin...Show moreLast updated: 1 day ago
    • Promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionMorgantown, IN, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 2 days ago
    • Promoted
    Solutions Engineer

    Solutions Engineer

    AuthenticxIndianapolis, IN, United States
    Full-time
    Authenticx is transforming how healthcare organizations listen to and leverage customer voices to drive meaningful business insights. Our platform enables healthcare enterprises to analyze customer ...Show moreLast updated: 30+ days ago