Senior Accounts Receivable Specialist

Job Description

Job Description

Position Summary

The Senior Accounts Receivable Specialist is responsible for managing daily AR transactions, reviewing credit terms, and overseeing collections on delinquent customers, with an emphasis on Big Box retail accounts. This role requires prior experience in product or manufacturing environments along with strong NetSuite expertise to ensure accurate reporting, reconciliations, and system efficiency.

Essential Duties

Manage collection, reconciliation, and overall AR health of Big Box accounts.

Prepare and upload weekly CSV payments for those accounts.

Maintain and monitor a log of Big Box account debits.

Submit and provide supporting documentation for chargeback disputes and unpaid invoices.

Run weekly AP and CommerceHub reports to forecast future payments and identify invoices requiring manual billing.

Prepare journal entries for promotions, rebates, and accruals related to Big Box allowances and blanket RA’s.

Generate credit memos tied to commission payments.

Define and track Days Sales Outstanding (DSO) objectives for Big Box accounts.

Collaborate with Customer Service and Operations to resolve invoice disputes.

Pull documentation such as BOLs and PODs through third-party logistics providers.

Assign and monitor tasks for a direct report supporting chargeback submissions and portal rebuttals.

Provide AR support during internal and external audits.

Perform other related tasks as assigned.

Qualifications

Bachelor’s degree in Accounting or Finance.

5+ years of Accounts Receivable experience within a product / manufacturing company.

Proven experience managing Big Box retail accounts.

NetSuite expertise required (ERP, AR modules, reporting, reconciliations).

Strong knowledge of AR functions including credit management, RA’s, and credit memos.

Excellent customer service orientation, proactive mindset, and strong work ethic.

Effective communication skills across all levels of an organization.

Strong problem-solving, research, and analytical abilities.

Highly organized with strong attention to detail and accuracy.

Proficiency in Microsoft Office, with intermediate / advanced Excel skills (Pivot Tables, VLOOKUP).

Ability to thrive in a fast-paced, deadline-driven environment.