Instrument Repair Technician - Strings

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Position Summary

Schmitt Music is seeking a full-time Instrument Repair Technician for our Omaha, NE location. The purpose of this job is to provide excellent customer service and help fill the world with music. The successful candidate will help fulfill our mission : Enriching lives by helping people make music.

Key Responsibilities

Instrument Repair : Performing necessary repairs to restore instruments to optimal playing condition. Tasks may involve replacing pads, springs, corks, felts, and screws, as well as soldering, brazing, or welding metal components.

Instrument Inspection : Assessing instruments for damage, wear, and malfunctioning parts to be able to provide scope of work to customers and determine repair estimates.

Customer Service : Interacting with customers to understand their repair needs, provide estimates, and offer advice on instrument care and maintenance. Communicating effectively to keep customers informed about the status of their repairs.

Documentation : Maintaining accurate records of repairs performed, parts used, and repair statuses.

Repair Shop Organization and Safety : Maintaining a clean and organized repair shop. Adhering to safety protocols and using appropriate protective equipment when handling tools, chemicals, and machinery.

Work Environment

• This is a full-time position requiring 40 hours per week.
• Retail and Shop-type working conditions.
• Physical Demands : The responsibilities of this position may frequently require using hands to finger, handle or feel, reaching with hands and arms, and talking hearing. This position may often involve standing, walking, and sitting. This position may sometimes involve climbing or balancing, stooping, kneeling, crouching, or crawling.

As a dedicated member of the Schmitt Music team, you will enjoy the benefits of a full-time position, including competitive compensation, healthcare benefits, and opportunities for career advancement. Your commitment and hard work will be rewarded as we strive together to achieve our goals and deliver exceptional service to our valued customers.

Schmitt Music is an equal opportunity employer.

We recognize and appreciate the importance of creating an environment in which all Team Members feel valued, included, and empowered to do their best work and bring great ideas to the company. We recognize that each Team Member's unique experiences, perspectives, and viewpoints add value to our ability to create and deliver the best musical products and services to our customers.

Preferred Qualifications

Seniority level : Entry level

Employment type : Full-time

Job function : Repair Technician

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