Field Homeowner Adjuster (Saginaw, MI)

Overview

It's a great time to join AAA The Auto Club Group!

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Job Type : Full time

Exempt / Non Exempt : Exempt / Non Exempt

Job Description : Field Homeowner Adjuster (Saginaw, MI) - The Auto Club Group

Responsibilities

• Claim handling responsibilities will include reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim process, and initiating documentation in the claim handling system.
• Complete complex coverage analysis.
• Ensure all possible policyholder benefits are identified.
• Create additional sub-claims if needed.
• Complete an investigation of the facts regarding the claim to determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential.
• Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim.
• Evaluate the financial value of the loss.
• Approve payments for the appropriate parties accordingly.
• Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit).
• Thoroughly document and / or code the claim file and complete all claim closure and related activities in the assigned claims management system.
• Utilize strong negotiating skills.

Claim Details

Claim Specialists assigned to Homeowner claim unit handle claims valued over $25,000 (inside desk) and over $100,000 (field). They investigate claims requiring in-depth coverage analysis and, when handling claims in the field, prepare damage estimates using claims software. Review estimates for accuracy. May monitor contractor repair status. May assist Claim Manager with file reviews and training.

Qualifications

Required Qualifications

Education :

Experience :

Knowledge and Skills :

Ability :

Preferred Qualifications

Education :

Ability :

Work Environment

This position is currently able to work remotely from a home office location for day-to-day operations, with travel to field locations as necessary to complete job responsibilities, unless occasional team-building activities are specified by leadership. This is subject to change based on amendments / modifications to the ACG Flex Work policy. Ideal candidates must reside in the Saginaw, Michigan area or a commutable distance.

With our powerful brand and the mentoring, we offer, you will find your position as a Claim Specialist can lead to a rewarding career at our growing organization.

Compensation and Benefits

ACG Field Homeowner Adjuster will earn a competitive salary of $65,700 - $82,000 annually with annual bonus potential based on performance. Excellent and comprehensive benefits packages are provided, including :

About Us

The Auto Club Group (ACG) provides membership, travel, insurance, and financial services to approximately 14+ million members and customers across 14 states and 2 U.S. territories. ACG is part of the national AAA federation and is the second largest AAA club in North America.

AAA continues to invest in advanced technology, pursue innovative products, and hire a highly skilled workforce to provide quality service and help our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. We value an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints.

To learn more about AAA The Auto Club Group, visit www.aaa.com

Notice

ACG's compensation philosophy is to provide a market-competitive, fair, equitable, and performance-based pay structure. Pay ranges are based on geographic areas and other factors; salary at offer may vary.

The Auto Club Group is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Regular and reliable attendance is essential for this job. A background and drug screen may be required as a condition of employment.

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