Customer Service Representative
Bright Path CO.Santa Rosa, California, .US30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionClear communication and a calm, friendly tone Patience, empathy, and a genuine desire to help people Ability to work independently and as part of a team Basic computer skills — CRM or ticketing tools are a plus (we’ll train you) High school diploma or equivalent (some college = bonus) Competitive Pay Training – We set you up for success from day one Remote or In-Office Flexibility – Depending on your location Career Growth – Move up into leadership, or training roles Supportive Culture – No micromanagement, just mentorship Modern Tools – Tech that works with you, not against you Medical, Dental & Vision Insurance Mental Health + Wellness Resources Retirement Plans Employee Recognition & Rewards Program Team Events
At Bright Path, we are dedicated to helping businesses thrive through strategic consulting services. Our experienced team is committed to delivering innovative solutions that drive growth and success.
Customer Service Representative – Be the Voice That Makes a Difference
Full-Time| Competitive | Work-Life Balance Built In
About the Role
We’re hiring Customer Service Representatives who are great listeners, quick thinkers, and love helping people. Whether you're experienced or just starting out, this role offers full training, real support, and a clear path to grow.
You’ll handle inquiries, resolve problems with empathy, and make each customer interaction a positive one.
What You'll Be Doing :
- Answer customer questions via phone, email, zoom calls and / or chat
- Provide product or service information with a positive, problem-solving attitude
- Document customer interactions and follow up as needed
- Collaborate with team members to resolve complex issues
- Help improve the overall customer experience by bringing insights and feedback
This position requires some sales during client interaction
What You Bring to the Table :
What We Offer :
Perks & Benefits :
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Customer Service Representative • Santa Rosa, California, .US
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