Talent.com
Associate Team Leader

Associate Team Leader

H&R BlockLongview, TX, US
7 days ago
Job type
  • Full-time
  • Part-time
Job description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Sponsored Job #26590

    Create a job alert for this search

    Team Leader • Longview, TX, US

    Related jobs
    • Promoted
    Team Member

    Team Member

    McAlister's DeliLongview, TX, US
    Full-time +1
    We are hungry, and we aren't just talking about sandwiches! Come taste success at one of America's largest restaurant franchisees. Put people at the heart of everything we do.Genuine Hospitality, Em...Show moreLast updated: 3 days ago
    • Promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance BuzzHughes Springs, Texas, US
    Full-time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...Show moreLast updated: 27 days ago
    • Promoted
    • New!
    CDL-A OTR Driver

    CDL-A OTR Driver

    Bulkley TruckingLinden, TX, US
    Full-time
    CDL-A Company Solo and Team OTR Truck Drivers.Bulkley Trucking : Respect • Honesty • Good Miles.The Bulkley Trucking Way, Since 1987. Excellent Home Time (34 or 48-Hour Reset).Full Health, Dental, Vi...Show moreLast updated: 10 hours ago
    • Promoted
    Patient Care Manager, RN Team Lead

    Patient Care Manager, RN Team Lead

    CHRISTUS Good ShepherdLongview, TX, US
    Full-time
    We are hiring for a full-time Patient Care Manager with Home Health experience in Longview.Salary : $65,000 to $75,000 per year. At CHRISTUS Good Shepherd HomeCare, a part of LHC Group, we embrace a ...Show moreLast updated: 3 days ago
    • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border ProtectionDe Berry, Texas, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance BuzzTatum, Texas, US
    Remote
    Full-time +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...Show moreLast updated: 27 days ago
    • Promoted
    Drive with DoorDash

    Drive with DoorDash

    DoorDashDaingerfield, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago
    • Promoted
    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    DynataKilgore, TX, US
    Full-time
    Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...Show moreLast updated: 4 days ago
    • Promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border ProtectionLinden, Texas, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 23 days ago
    • Promoted
    Manager Practice II - Specialty Cardiothoracic Surgery

    Manager Practice II - Specialty Cardiothoracic Surgery

    Christus HealthLakeport, TX, US
    Full-time
    Description Summary : This position is responsible for the operation of provider practices usually consisting of 2-4 providers with 6-10 FTEs or at two different sites. The position is responsible fo...Show moreLast updated: 3 days ago
    • Promoted
    Remote Side Hustle Developer

    Remote Side Hustle Developer

    Finance BuzzLinden, Texas, US
    Remote
    Full-time +1
    This position is for individuals who want to develop a side income stream while still working full time.You will test different small-scale remote opportunities, learn what works, and grow what pro...Show moreLast updated: 27 days ago
    • Promoted
    Director Respiratory Therapy - Respiratory Therapy - Full Time

    Director Respiratory Therapy - Respiratory Therapy - Full Time

    Christus HealthRolling Meadows, TX, US
    Full-time
    To manage the Respiratory Care, Cardiology-general, Bronchoscopy / PFT Lab, EEG, NCV / EMG, and Rehab Respiratory departments. Plans and implements the policies, procedures, and services for all the abo...Show moreLast updated: 3 days ago
    • Promoted
    NP / PA - Cardiology

    NP / PA - Cardiology

    Christus HealthEaston, Texas, United States
    Full-time
    CHRISTUS Trinity Clinic, home to one of the largest multispecialty groups in Texas, is seeking a NP / PA to join a busy Cardiology practice in Longview & Marshall, TX. The NP / PA will be in the Clinic...Show moreLast updated: 3 days ago
    • Promoted
    Associate Team Leader

    Associate Team Leader

    H&R BlockAvinger, TX, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 7 days ago
    • Promoted
    Team Leader

    Team Leader

    Tractor SupplyLongview, TX, US
    Full-time
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...Show moreLast updated: 30+ days ago
    • Promoted
    Drive with DoorDash - Onboarding / Onboard

    Drive with DoorDash - Onboarding / Onboard

    DoorDashDaingerfield, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 6 days ago
    • Promoted
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDashDaingerfield, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago
    • Promoted
    Drive with DoorDash - Flexible Onboarding

    Drive with DoorDash - Flexible Onboarding

    DoorDashDaingerfield, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 6 days ago