HR Shared Service Specialist

Job Description

Overview

Under the direction of the Senior Manager of the HR Shared Services Team, this role will support the daily and cyclical activities of the group. The HR Shared Services Team serves an important role in enabling the efficiency, quality and future of the HR organization.

Key Responsibilities

• Daily processing of employee lifecycle changes and other data entry into the organization's HR system, SuccessFactors, such as new hire steps, job information updates, position updates and requisition updates.
• Perform audits in SuccessFactors to ensure data is accurate and relevant for reporting and analytics.
• Manage requests via ticketing system, ServiceNow, to prioritize and complete work within defined SLAs.
• Create and revise HR system and operations documentation, job aids and other training materials that reflect current system functionality as well as HR processes and procedures
• Communicate updates and process steps to HR stakeholders as part of a partnership for requests of employee data changes in SuccessFactors.

To be successful in this role, you will :

Qualifications

Pay ranges between $35-41 / hr based on experience

Equal Opportunity Employer : We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.

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